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Team Lead
1 week ago
Technojagat United KingdomLorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt utlabore et dolore magna aliquyam erat sed diam voluptua. At vero eos et accusam et justo duodolores et ea rebum. Stet clita kasd gubergren no sea takimata sanctus est Lorem ipsum dolor ...
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Team Leader
3 days ago
Careers Site London, United KingdomWHSmith are seeking a driven and dynamic Team Leaders to join their team. The Team Leader will provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all ...
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Team Leader
18 hours ago
Restore Plc London, United Kingdom**Team Leader** · **Business Unit: Records Management** · **Location: Barking IG11 0DP** · **Contract Type: Permanent - Full Time** · **Hours: 45** · **Salary: £22,230** · We have an exciting opportunity for somebody who wants to develop their career in our vibrant, rapidly growi ...
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Team Leader
3 days ago
Dr Martens London, United Kingdom**WHAT'S THE STORY?** · We are on the look out for tenacious Team Leaders to join us in various London locations. · Supporting both the Store Manager & Deputy Store Manager, our Team Leaders are responsible for ensuring the customer experience is memorable for all the right reaso ...
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Team Leader
1 week ago
BranWell Ford London, United KingdomTitle: Team Leader & Pension Administrator · **Job Type**: Perm · Specialism: Third Party Administration · Workstyle: Home based role · County/Region: London · Salary/rate: Negotiable · Job ref: CB18368 · You are currently a Team Leader looking to take that next step in your care ...
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Team Leader
3 days ago
Hamleys London, United Kingdom**Team Leader (Hamleys Expert)**: · **About Hamleys**: · Don't you remember visiting this magical place as a child? Now you can be part of the excitement · Hamleys has a long heritage of theatre and magic, our brand is synonymous with fun and making lifelong memories for everyone ...
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Team Leader
3 days ago
Barclays London, United Kingdom**Role Title **Team Leader - Middle East (Private Bank)** · **Location **London** · **What will you be doing** · - The individual will be responsible for leading the Middle East market team in the UK International Private Bank. · - The individual will be responsible for the manag ...
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Team Leader
1 day ago
B&Q London, United Kingdom**About the role** · **Team Leader -Decor** · **Full time - 39 hours per week** · **Permanent** · **Shifts available Monday - Sunday, 7.00am pm** · **Up to £26,500 (Inclusive of an 0.75 per hour, store specific location allowance)** · We believe anyone can improve their home to m ...
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Team Leader
3 days ago
B&Q London, United Kingdom**About the role** · **Team Leader - Decor** · **Full time - 39 hours per week** · **Permanent Contract** · **Shifts available: Monday - Sunday, 7.00am pm** · **£23, £27, Inclusive of an £0.75 per hour, store specific location allowance)** · **B&Q Friern Barnet** · We believe any ...
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Team Leader
1 week ago
B&Q London, United Kingdom**About the role** · **Team Leader** · **Full time hours per week** · **Permanent Contract** · **Shifts available Monday - Sunday, 7.00am pm** · **£23, £27, Inclusive of an £0.81 per hour, store specific location allowance)** · **B&Q Twickenham** · We believe anyone can improve t ...
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Team Leader
3 days ago
HIT Training Ltd London, United Kingdom**Are you someone who thrives in a team environment? Do you have what it takes to be a brilliant motivator and communicator who cares about making sure day-to-day tasks run smoothly?** · **Salary**:£30,000 - £33,000 · **Location**:Remote to cover the London region · **Role**:Team ...
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Team Leader
5 days ago
DOC Cleaning Limited London, United KingdomTeam Leader required at 1 Knightsbridge SW1X 7QN. · 8 Hours per day + 1 hour lunch. · **Salary**: £13.00 per hour · Schedule: · - Monday to Friday · Ability to commute/relocate: · - London: reliably commute or plan to relocate before starting work (required) · **Experience**: · - ...
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Team Leader
1 day ago
KP UK London, United Kingdom**We are looking for a Team Leader to join our Customer Services team.** · To lead and manage the customer Services team, including setting team workloads, training staff members and ensuring employees work towards company goals and objectives. · This is an excellent opportunity ...
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Team Leader
1 day ago
Hamleys London, United Kingdom**About Hamleys**: · Don't you remember visiting this magical place as a child? Now you can be part of the excitement · Hamleys has a long heritage of theatre and magic, our brand is synonymous with fun and making lifelong memories for everyone aged Founded in 1760, by William Ha ...
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Team Leader
2 days ago
BranWell Ford London, United KingdomTitle: Team Leader & Pension Administrator · **Job Type**: Perm · Specialism: Third Party Administration · Workstyle: Remote role · County/Region: London · Salary/rate: Negotiable · Job ref: CB18476 · Play an integral role within this Implementation Department. You will be interp ...
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Team Leader
6 days ago
Barburrito London, United Kingdom**Are you passionate about leading a team to success? Are you enthusiastic about delivering brilliant customer service?** · We have an exciting opportunity at Barburrito for a**Team Leader**to join our team at our store. If you are passionate, enthusiastic and ambitious, this cou ...
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Team Leader
1 week ago
Redthread London, United KingdomThank you for considering a Team Leader role with Redthread. We are a team of compassionate, collaborative and courageous professionals committed to empowering young people to change their lives. · As a Team Leader based at St George's Hospital, your primary role will be to enabl ...
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Team Leader
1 week ago
Cookies and Cones London, United KingdomWe are looking for an experienced Team Leader to work in our NEW Wood Green store. Team Leaders are responsible for overseeing the day to day operations of the store and ensuring the shift runs smoothly and efficiently in the absence of the Store Manager. · Your duties will inclu ...
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Team Leader
1 week ago
Peabody London, United Kingdom**Peabody**has an exciting opportunity for a **Team Leader - Collections** on a **Full time, Fixed-Term (6 month) contract**based in **South East London. **In return, you will receive a competitive salary of **£40,000 - £44,000 per annum.** · **What we're looking for in our Team ...
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Team Leader
1 week ago
Moorfields Eye Hospital NHS Foundation Trust London, United KingdomAs Team Leader you will be a self-motivated, pro-active individual with both excellent time management and organisational skills. You will lead the medical imaging team to provide high quality Diagnostic Imaging Services at Moorfields' including the Trust's satellite and Virtual ...
Online Customer Service Team Leader - United Kingdom - Frasers Group
Description
At Frasers Group we're rethinking retail.Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally.
As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
As a customer service team lead, you will be supporting the team in providing flawless service to customers who would like to or have already purchased from us.
They will also be supporting the Customer Service manager in the day to day running of the department, ensuring the team is optimised to perform in the best way, in addition to identifying further training and development requirements.
Handle orders and escalations, providing outstanding customer service at all timesComplete monthly quality audits for the team
Support in the management of team productivity
Ensure company policies and process' are adhered to, following HR process' where necessary
Lead and support onboarding and training of new starters
To have an in depth understanding of the importance of customer care & the overall customer experience
~ Experience in aftersales or dealing with big ticket items preferrable
~ Be fluent in English and have an excellent standard of written and spoken communication with a good eye for accuracy and consistency
This is a full time role, in line with the core business office hours, with weekend availability essential on a 3-4 week rota.