- Provide essential support to the Property Management team in their day-to-day operations.
- Proactively communicate with clients to uphold high service standards.
- Handle invoice processing, utility bills, and general business administration tasks.
- Serve as the primary point of contact for tenant repairs and coordinate necessary works.
- Liaise with contractors to ensure timely completion of tasks to satisfaction.
- Address daily queries from clients and tenants.
- Assist the Property Management team in maintaining compliance standards.
- Manage meetings and diaries efficiently.
- Have previous administrative experience, preferably in a property environment (though not essential).
- Demonstrate articulate communication skills.
- Exhibit the ability to prioritize and manage a demanding workload effectively.
- Remain composed under pressure and maintain professionalism in client and colleague interactions.
- Possess excellent time management skills.
- Be self-motivated, with a proactive mindset focused on outstanding customer service.
- Collaborate effectively with colleagues at all levels and across various locations to ensure seamless client service.
- An excellent working environment with flexible arrangements.
- Membership of the Firm's Pension Plan.
- Payment of relevant professional subscriptions.
- 28 days annual leave per year, plus bank holidays.
- Long service awards.
- Inclusion in the Firm's Life Assurance Policy, equivalent to three times the annual salary.
- Company, Team, and Individual bonuses.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
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Administrator - Hexham, United Kingdom - Central Employment Agency (North East) Limited
Description
We are currently offering a fantastic opportunity for an experienced Administrator to join our fantastic client's dynamic Property Management team, based in Newcastle.
Primary Objectives:
As the Successful Candidate, You Will:
We Offer: