- Be the first point of contact for all visitors and deal with telephone calls and personal enquiries, responding where appropriate or signposting to other staff/departments as required.
- To give first level HR advice to managers and employees on a range of HR processes including recruitment, job evaluation and honorary contracts in particular.
- To support administrative processes across the team in relation to recruitment, management of HR systems for current staff and general office duties.
- Level 3 Qualification in a relevant subject
- CIPD Level 3 Qualification
- Experience of working in a busy environment
- Experience of delivering customer service
- Experience of providing administrative support to colleagues.
- Experience of working in an HR function.
- Experience of working in the NHS.
- Excellent communication skills and attention to detail
- Competent user of IT systems including Microsoft and Excel
- Good organisational skills and ability to manage a varied workload
- Experience of using ESR and other NHS systems.
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Recruitment Assistant - Bury St Edmunds, United Kingdom - West Suffolk NHS Foundation Trust
Description
Job summary
We have an exciting opportunity for two candidates to join the HR department as Recruitment Assistants. One permanent and one fixed term position until March 2025 are available.
This vital role is to provide a comprehensive and efficient administrative service using relevant systems to support recruitment and other HR processes. The Recruitment Assistant will act as a first point of contact for all enquiries into the HR department and assist colleagues in ensuring smooth processing of HR services. It also provides general HR advice and support to all colleagues across the Trust.
You will work closely with the Recruitment Team and other teams in the HR department and will liaise closely with the Senior Recruitment Advisors to manage daily tasks efficiently and effectively.
Successful candidates will be highly motivated, organised individuals, being able to work as part of a wider team in a busy office environment. On the job training will be provided but a good knowledge of basic administrative tasks will be necessary including the use of Outlook and other Microsoft applications which are essential to fulfil a number of daily tasks.
Main duties of the job
Previous HR experience is not required for this role, but it is essential the post holder has excellent communication skills and a real desire to help and support managers and colleagues around the Trust. Attention to detail and the ability to work to deadlines is important, as is being able to retain and disseminate information to a range of people.
The main duties of the role are:
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job descriptionJob responsibilities
Please see attached job description and person specification for full details
To provide a comprehensive and efficient administrative service using relevant systems to support recruitment and other HR processes. The Recruitment Assistant will act as a first point of contact for all enquiries into the HR department and assist colleagues in ensuring smooth processing of HR services.
Person SpecificationEducation
Essential
Desirable
Experience and knowledge
Essential
Desirable
Skills and Abilities
Essential
Desirable