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    Contact City Hall or the Mayor - London, United Kingdom - London Gov

    London Gov
    London Gov London, United Kingdom

    3 weeks ago

    Default job background
    Description

    Both the Mayor and the Greater London Authority team are committed to responding to your query as quickly as possible. We aim to respond to all correspondence within twenty working days of receipt. Where correspondence is of an operational nature and is related to Transport for London (TfL) or the Mayor's Office for Policing and Crime (MOPAC), we refer these on to be answered by TfL or MOPAC.

    Your safety and wellbeing is important to us. If you contact us about something that reveals an immediate threat to life, we will follow our safeguarding process to keep you or others safe. This may include signposting toexternal agencies or reporting to the police in extreme cases.

    Tell us what you want for London

    We are looking to engage Londoners in a broad and deep discussion on what the future of this great city may look like. We want every Londoner to feel like they have a say and stake in how we recover from the pandemic. To be a part of this conversationsign up to Talk London, City Hall's online community, now.

    Popular topics

    If you have a queryrelated to any of the following topics, pleasefollow the links below to make sureit is directed to the correct team:

    If you have any general complaints or comments about the GLA, visit thecomplaints page .

    If you have a querythat is not covered by one of the topics above, please contact us viaouronline form and we will get back to you as quickly as we can.

    City Hall
    Kamal Chunchie Way
    London
    E16 1ZE

    For Parcels

    FAO GLA E16 or FAO GLA SE1,
    C/O Xerox Unit 4,
    191 Pasadena Close,
    Hayes,
    UB3 3NQ.

    Useful services that may be of help

    • London Councils :You can findcontactdetailsforyouryourcouncil and councillors via theLondon Councils website .Your council is responsible for issues such as rehousing, parking tickets, andlitter.
    • Samaritans :If you are feeling anxious, distressed or having suicidal thoughts,you cancall the Samaritansat any time of dayon Calls to this helpline are free and the number will not appear on phone bills.

    Freedom of Information requests

    If you are considering contacting us to submit an FOI request, we would urge you to consider carefully whether the request is essential at this time.

    The Greater London Authoritytakes its commitments to openness and transparency very seriously and we will continue to work to meet our statutory obligations. Howeverplease bear in mind that answering FOI requests will require the use of limited resources,and the attention of staff who could be supporting other essential activity.

    For more details on how we manage your correspondence, including response time, privacy information, discrimination and equality, please checkourCity Hall Service Standards .

    Pleasenote that we may not reply to correspondence we consider:

    • is addressed to another party and where the Mayor has been copied-in for information only
    • contains comments that do not require a response e.g. an opinion or a reaction or point of view which does not ask a specific question
    • to be vexatious or contains abusive or discriminatory language (see our vexatious policy)

    Need a document on this page in an accessible format?

    If you use assistive technology (such as a screen reader)and needa version of a PDF or other document on this page in a more accessible format, please get in touch via ouronline form and tell us which format you need.

    It will also help usif you tell us which assistive technology you use. We'll consider your request and get back to you in 5 working days.

    #J-18808-Ljbffr
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