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    Product Designer - London, United Kingdom - Zopa

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    Description
    We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance.

    Our vision for a new era of banking puts people front and centre — we've built a business that empowers everyone to aim high, every day, to move finance forward.

    We're looking for a product designer to join a brand new team working to create an AI chatbot experience - something that has never existed before at Zopa

    The AI chatbot experience will look to help people manage their money, meaning it needs to be able to present complex information back in a way that's digestible and actionable for a customer.

    There's opportunity to challenge what a great chat UI interface looks like and work with our Design System UI designer to create new patterns and components.

    We're looking for an empathetic, critical thinker who is passionate about bringing real value to customers and is excited to join a mature design team with ambitious goals.

    This role will be reporting into one of our Senior Product Designers and will be expected to be in our office 2 days per week (ideally Tuesday and Thursday).

    Owning the product design end-to-end, including discovery, ideation, delivery and iteration
    Conducting research and testing with current and future customers.
    UI design for the chat interaction, including data visualisation where needed

    Working to support the evolution of our Design System in line with the requirements of the AI chat experience.

    Have strong UI design or data visualisation skills and can evidence your experience in this area
    You're used to working on ambitious projects with a variety of stakeholders
    Are passionate about inclusive design
    Flexible working? At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work life balance.

    Our teams work in a hybrid manner from our open-plan, riverside London Bridge office and the comfort of their own homes at a frequency that suits the team and the work they do.

    But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one.

    *Diversity Statement

    Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.


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