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Rochdale

    Sales and Customer Service Advisor - Rochdale, Greater Manchester, United Kingdom - Page Personnel

    Page Personnel background
    Description
    We are looking for a dedicated Customer Service Sales Admin to join the team of our client.

    The ideal candidate will be committed to providing excellent customer service, managing sales, and working collaboratively within a customer service department.

    Joining a small collaborative team, you will be heading and managing B2B contact queries, managing stock intake volumes, document control, order processing & handling manual customer queries.

    Client Details

    Our client is an upcoming company in the FMCG industry for the North West. Based in Rochdale, they have a team dedicated to delivering high-quality products, manufacturing & distributing sourced material goods. They have a strong reputation with other partnering traders and end-of-process distributors.

    Description

    Key responsibilities will consist of:

    Providing customer service to customers.
    Efficiently handling customer queries and concerns.
    Data inputting.
    Managing sales and ensuring that targets are met.
    Working closely with the team to meet the company's objectives.
    Onboarding customers.
    Standardising T&C's.
    Participating in regular team meetings to share best practices.
    Staying updated on product knowledge and industry trends.
    Prospecting lead generation and escalating to appropriate teams.
    Complying with all company policies and procedures.
    Contributing positively to the team and company culture.
    Profile

    A successful candidate should have:

    An educational background in business, sales, or a related field.
    Experience in a sales or customer service role.
    Excellent communication skills.
    A positive and outgoing attitude.
    Strong problem-solving abilities.
    A commitment to providing excellent customer service.
    Job Offer

    Full-time permanent employment
    Basic salary of £24000
    Probation bonus
    Annual bonus, dependent on P&L
    Pension scheme contribution
    Complimentary lunch Fridays
    Wide range of professional opportunities into in-house sales department or administration team
    Onboarding & technical training upon start
    Inclusive company culture & collaborative team


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