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    Community Development Director - England, United Kingdom - First Bus

    First Bus
    First Bus England, United Kingdom

    2 weeks ago

    First Bus background
    Description

    Franchise Development Manager Reports to:

    Location: Hybrid, with frequent travel across the U.The Franchise Development Manager is a key member of the Franchise Bid Team.

    The role is directly responsible for developing and executing a strategy to build productive relationships with local authorities and other key stakeholders.

    You will create and maintain trusted working relationships with key stakeholders in each target franchise area to ensure we create a positive perception of our organisation, and to influence authority decisions in favor of First Bus.

    You will play a key role in communicating the breadth of First Bus' customer, people, operational and commercial expertise to positively position First Bus with potential clients, whilst continuously gathering intelligence to improve our bid focus, quality and competitive positioning.

    Your partnership development and networking activity will help ensure we are seen as the partner of choice in franchised network delivery.

    Acting with integrity, you will role model First Bus values and behaviors ('Our Way') in all interactions, and through effective leadership and stakeholder management, they will ensure the needs of local authorities, investors, customers, partners, and colleagues are met.

    Gain access to key franchising authority stakeholders and foster productive relationships with franchising authorities to yield positive benefits (e.g. cooperation, knowledge sharing) by positioning First Bus as engaged, informed and a trusted partner
    Engagement to analyse the stakeholder to fully understand their needs and expectations (covering the full remit from operational detail to cultural alignment), and influence their decision-making process to best position First Bus for the win
    Create SWOT analysis to demonstrate understanding of the likely competition and their contract performance in order to aid creation of our bid strategy
    Increase visibility and perceived engagement of company by attending local authority meetings, conferences and planning workshops, and report findings
    Effectively communicate intelligence gathered through stakeholder management to the Franchise Bid team to enable effective bid strategy formulation
    Represent First Bus at industry events where applicable

    Significant experience of managing engagement with key stakeholders, specifically local authorities and procurement teams in high-profile public section procurements
    Experience of working in the bus industry or transport franchising is desirable
    Broader project communications experience is desirable
    Strong networking skills and an ability to develop relationships with stakeholders
    Key Performance Indicators
    Local Business Unit feedback

    This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise.

    Our EAP provision offers 24hr, 365 days a year mental health support
    ~ We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
    ~ Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
    ~ Cycle to work scheme
    ~25 days' holiday + bank holidays
    ~ Pension scheme and chance to buy discounted First Group shares
    ~ Enhanced maternity / paternity pay
    ~ Flexible working

    We put a big focus on physical and mental wellbeing at First Bus. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
    At First Bus, we want to be an employer open to you, no matter what your differences are.

    We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people.

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