- Knowledge of the Truck Tyre fleet market desirable but not essential.
- Office 365 Knowledge
- Professional qualification in Customer Service desirable.
- Previous experience in a customer service role.
- Experience of working as part of a team striving towards excellence.
- Only seeking applications from those that live in the Plymouth area or a commutable distance of Ivybridge.
- Role is remote based after successful completion of training at the head office (6-8 weeks minimum)
- £23, (£
- Must have the right to work in the UK.
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Tsu Call Handler
3 days ago
Continental Lee Mill, United KingdomYour tasks · , & : Monday to Friday._ · Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instruction ...
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Tsu Call Handler
4 days ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomYour tasks · - Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. · - Delivers a high level of Customer Service on all calls. · - Adheres to company work instructions and compliance measures ...
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Tsu Call Handler
1 week ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Tyre Breakdown Call Handler
4 days ago
Continental Lee Mill, United KingdomYour tasks · We are looking for a call handler for our night team. · 34 hour contract. Working 12 hour shifts, 4 on - 5 off, 5 on - 7 off. On the following pattern: · Thurs , Friday , Sat , Sunday · - 5 Off. · Sat Sunday Day, Mon , Tues , Weds off. · Respond to customer requests ...
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Tyre Breakdown Call Handler
4 days ago
Continental Lee Mill, United Kingdom**Company Description** · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traff ...
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Tsu Call Handler Night Team
1 week ago
Continental Lee Mill, United KingdomCompany Description · Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic a ...
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Tsu Call Handler Night Team
1 week ago
Continental Lee Mill, United KingdomYour tasks · Required to work 12 hour shifts across the following rotation: · - 4 on 5 off, 5 on 7 off:_ · Thursday Friday Saturday Sunday days Off, Saturday & Sunday , Mon Tuesday Wednesday days off. · - Respond to customer requests for tyre related breakdown assistance (job tak ...
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Maintenance Call Handler
3 days ago
Clever Student Lets Ltd Plymouth, United Kingdom**Maintenance Helpdesk - Full Job Description** · **About Clever** · We're searching for a super organised, efficient individual with an understanding of Property Maintenance to come and join our team & play an important role in a busy Student Lettings company. · Your communicati ...
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Call Referral Handler
1 day ago
Devon Partnership NHS Trust Exeter, United KingdomJob Purpose The Call Referral Handlers within the First Response Service help to underpin all of our clinical activity, meaning this dedicated and enthusiastic 24/7 workforce is vital to the delivery ofa high standard of care. As the post holder will provide comprehensive adminis ...
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999 Call Handler
1 week ago
South Western Ambulance Service NHS Foundation Trust Exeter, United Kingdom**999 Call Hander - Ambulance Service, what's your emergency?** · Do you want to make a difference? · Do you like working as part of a supportive and motivated team? · Would you like to work flexibly with shift patterns that fit with your personal circumstances? · Would you like ...
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Call Referral Handler
3 days ago
Devon County Council Exeter, United Kingdom**Call Referral Handler All Age Access and First Response Service** · - **24/7 shift pattern including weekends and night duty**_ · **Are you someone looking to start a career in one of the UKs most respected mental health trusts?** · **Would you like to do a job that makes a dif ...
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Call Referral Handler
2 days ago
Devon Partnership NHS Trust Exeter, United Kingdom**Call Referral Handler All Age Access and First Response Service** · **_24/7 shift pattern including weekends and night duty _** · **Are you someone looking to start a career in one of the UKs most respected mental health trusts?** · **Would you like to do a job that makes a dif ...
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TSU Call Handler
1 week ago
Continental Ivybridge, United Kingdom Full timeJob Description · Please only apply if you live in or within a daily commutable distance of Plymouth. We are only seeking local candidates in the Plymouth area due to the requirement of successful candidates undergoing 6-8 weeks office based training. · Duties: · Respond to cu ...
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TSU Call Handler
1 day ago
Continental Ivybridge, United Kingdom Paid WorkContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In ...
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TSU Call Handler
1 day ago
Continental Lee Mill Industrial Estate, United Kingdom Paid WorkContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In ...
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Call Handler/junior Administrator
3 days ago
Browns More Hair Now Ltd Tavistock, United KingdomWe are looking for an organised, compassionate and reliable individual to join our friendly Team. Our Team are vital to the exceptional service level we provide to our patients. · This role is based at out Head Office in Tavistock and is Monday-Friday (9.30am-2.30pm). · **The rol ...
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Torbay Community Helpline Call Handler
4 days ago
Torbay Community Development Trust Torbay, United Kingdom**Great opportunity in Torbay** · **2.5 to 5 days per week** · **Call Handler 2.5 to 5 days per week** · **Food Support Worker 27.5 hours per week** · **Job share considered.** · **Primarily home based, but must be within 30 miles radius of Torbay** · The Torbay Community Helplin ...
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Browns More Hair Now Ltd Tavistock, United KingdomWe are looking for an organised, compassionate and reliable individual to join our friendly Team. Our Team are vital to the exceptional service level we provide to our patients. · **This role will be based at our Head Office in Tavistock Monday-Friday 9am-5pm. · **The role** · - ...
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Customer Complaints Call Handler
2 days ago
Pertemps Plymouth Turnchapel, United Kingdom Temporary, Full timeComplaints Call Handler for Royal Mail · Introduction: · Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving ...
TSU Call Handler - Ivybridge, United Kingdom - Continental
Description
Job Description
Please only apply if you live within a daily commutable distance of Plymouth, Devon
Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales.
Delivers a high level of Customer Service on all calls.
Adheres to company work instructions and compliance measures.
Ensures a high level of data quality.
Maintains company quality standards at all times.
Communicates effectively on all levels.
Makes timely decisions within level of authority.
Escalates all issues falling outside of the above for approval / decision.
Uses own initiative when required.
Carries out administrative duties accurately when required.
To undertake other reasonable duties as required from time to time in support of the effective running of C360
Qualifications
Additional Information