Customer Service Advisor - St Neots, United Kingdom - Advancing People

Advancing People St Neots, United Kingdom

5 days ago

Full time

Description

Advancing People

Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:
Receive incoming callsDeliver high quality customer serviceAssist with new customer's enquiriesProcess orders received via the telephone, fax, e-mail or internetBe proactive in the area of Customer retention

Person Specification:

Fluent in German & EnglishStrong customer focus and professional approachExcellent communication skills, both oral and writtenAbility to work effectively as part of a teamGood computer skillsPositive "can do" attitudeThis is a full time permanent position offering an annual salary of £23,500 + attractive company benefitsThis is a remote / Work from home position.

If successful you would need to commute to St.
Neots, Cambridge once a month. Apply nowAdvancing People - Multilingual Recruitment SpecialistsAdvancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

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