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    Customer Deployment Coordinator - London, United Kingdom - Unilode Aviation Solutions

    Unilode Aviation Solutions
    Unilode Aviation Solutions London, United Kingdom

    1 week ago

    Default job background
    Description
    leading aviation solutions provider
    Permanent

    Experience in project management or coordination independently, particularly in organizing highly complex projects with a large number of stakeholders.


    IT
    London (LHR) UK Hybrid
    College degree preferably related to aviation, business, logistics or
    ITor 5+ years of relevant work experience.


    ITCustomer Coordinator, Digital Products will work closely with the airline customers and ground handling agents within their regions and cross-divisional teams to coordinate the delivery of digital benefits and contractual requirements within the established timelines.

    This individual will educate users about Unilode's digital product as well as facilitate the implementation of digital infrastructure ensure ultimate coverage of ULD operational areas.

    The
    ITCustomer Coordinator, Digital Products will also be responsible for coordinating mitigating efforts to increase Unilode's digital fleet and reporting on progress and actions to stakeholders.

    Additionally, they will support the manager with project management related tasks such as preparing meetings, facilitating communication, and coordinating project timelines to ensure smooth project execution.

    Coordinate with customers/ground handlers to increase the existing digital network and tag installation programs.
    Analyze deployment progress reports and take proactive action to ensure customer timelines are met.
    Work with other digital customer coordinators to ensure efficiency in deployment plans.
    Educate customers and ground handlers on the digital product.

    Work with stakeholders in the facilities requiring digital coverage to determine the number of readers to order and/or use of the mobile app.

    Place orders for readers and facilitate logistics to the final installation location.
    Maintain organization's effectiveness and efficiency by delivering and supporting strategic plans for implementing Unilode's global digital network.
    Understand organization goals, strategies, business processes, and interaction between all internal software programs.
    Complete projects by coordinating resources and timetables with internal business units and third-party suppliers.
    Assure satisfaction and quality delivery against expected business success criteria.
    Coordinate the delivery and execution of all digital milestones and deliverables.
    Responsible for customer digital KPIs and SLAs.
    College degree preferably related to aviation, business, logistics or
    ITor 5+ years of relevant work experience.

    Experience in project management or coordination independently, particularly in organizing highly complex projects with a large number of stakeholders.

    Previous aviation experience, particularly in the operations area of an airline or air cargo, is highly desirable.

    Superior organization skills, including proficiency in MS Office applications such as PowerPoint, Outlook, and Excel, for effective communication and project management.

    Meticulous attention to detail, ensuring accuracy and completeness in work products, with a focus on maintaining quality standards.
    Strong analytical, problem solving, and project management skills, with the ability to effectively manage multiple, competing priorities simultaneously.
    Results driven and can lead/drive solutions, with a focus on achieving project objectives and meeting customer requirements.
    Fluent in English (oral and written). Additional languages spoken in assigned region desired.
    Travel required (not more than 30%).
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