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    Field Service Engineer South East - United Kingdom - Philips International

    Philips International
    Philips International United Kingdom

    5 days ago

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    Field Service Engineer South East page is loaded

    Field Service Engineer South East

    Apply locations United Kingdom - Remote Based time type Full time posted on Posted 30+ Days Ago job requisition id

    Job Title

    Field Service Engineer South East

    Job Description

    In this role, you have the opportunity to make life better

    Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

    The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of a wider team to install, maintain and repair our wide range of technologically advanced imaging equipment?

    This position will be field based location for South East area.

    You are responsible for

    • Operating at an advanced technical level to provide expert advice & solutions to our customers and colleagues.
    • Providing field based and remote technical support to customers and colleagues in line with relevant training and experience.
    • Carrying out corrective, preventative, installation and field change order activities on complex healthcare systems.
    • Diagnosing mechanical, hardware and software system failures using established procedures and information.
    • Determining most cost effective repair/solution to minimize customer downtime.
    • Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern.

    You are a part of a regional team of collaborative Field Service Engineers who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated industry.

    You are reporting directly to the District Service Delivery Manager .

    To succeed in this role, you'll need a customer-first attitude and the following

    • HNC (NVQ Level 4) or Degree in Electro-engineering or equivalent highly desirable
    • Experienced logical problem solver with ability to work independently
    • Experienced in carrying out corrective and preventative works for Imaging Systems devices and equipment desirable
    • The ability to process knowledge across multi-modality and diverse product ranges
    • Recognize new technologies and adapts to daily challenges
    • Deliver high levels of customer service
    • Competent in IT/Network diagnosis/system connectivity/Remote service desirable
    • You are currently living in the South West region, ideally around London or South East.
    About Philips
    We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

    • Learn more about our business .

    • Discover our rich and exciting history .

    • Learn more about our purpose . If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

    #LI-EU

    #LI-Remote

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    At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

    For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

    We're committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected. Because we know the possibilities are unlimited when people feel empowered to grow and succeed together.

    It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members , marital or domestic partner status, or any other category protected by federal, state and/or local laws.

    As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance.

    Equal Employment and Opportunity Employer/Disabled/Veteran

    #J-18808-Ljbffr
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