- Dealing with inbound & outbound bookings
- Handling customer queries via telephone and email
- Booking vehicle collections and returns
- Updating and monitoring of the companies booking system, databases etc
- Strong customer service and computer skills
- Listening skills to handle tough customer scenarios.
- Ability to evaluate customer needs, fact find, build rapport, answer questions.
- Strong verbal and written communication skills
- Strong telephone handling skills
- Knowledge of general office practices, basic computer programs and standard office equipment
- Ability to work independently and/or as a team
- Strong time management, attention to detail
- Ability to work in a fast-paced environment
- Able to work full time covering the above shift timesPlease click the apply button to receive a call from us OR you can call a member of our resourcing team on (phone number removed) (ask for Sameerah).**Logic 360 Ltd is acting as an Employment Business in regards to this position
-
Customer Service Call Centre Agent
1 week ago
Ryminster Medical Services Ltd Telford, United Kingdom**Call Centre Agent** · An opportunity to join our busy Call centre team. Handling inbound calls and taking enquiries from potential customers looking to book a medical in one of our 85+ locations. · **Duties and Responsibilities** · - Answering high volumes of calls professional ...
-
Customer Service Agent
1 week ago
CCP Stoke-on-Trent, United KingdomWe are proud to be working with a new financial services client, who are looking to recruit passionate Inbound Customer Service Agents. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking to customersabout a variety of quer ...
-
Customer Service Agent
1 day ago
Marston Holding Limited Birmingham, United KingdomVacancy ID: · - Town: · - Birmingham · - Closing Date: · - 17-Feb-2023 · - Salary: · - 19,831.50 · **Home-Based Customer Service Agent** · - £19, Marston Holdings Limited has an exciting opportunity for a Home-Based Customer Service Agent to join their team on a full time, perman ...
-
Customer Service Agent
2 days ago
IQ Talent Solutions Birmingham, United KingdomnterQuest are proud to be working with one of our most prestigious clients who are an industry leader in the Banking sector, supporting them with the recruitment of a Customer Service Agent to join their team in Birmingham. This role offers a competitive salary and company benefi ...
-
Service Desk Agent
3 days ago
Staffordshire Police Stafford, United KingdomWe are excited to share the following vacancy that we have available in Enabling Services. · **SERVICE DESK AGENT** · **FULL TIME, PERMANENT** · **£25,713 - £29,874** · If you've got an IT background that involves strong interpersonal skills and a keen attention to delivering exc ...
-
Customer Services Agent
1 week ago
HancoxRead Recruitment Birmingham, United KingdomHancoxRead Recruitment are looking for Customer Services Agent, dealing with Taxi Licence Applications. This is an office-based role working in the B3 area of Birmingham. · Ideal for someone who has worked in retail/front of house, do this role requiring face to face interactions ...
-
Passenger Service Agent
1 day ago
Optime Group Birmingham, United KingdomAre you interested in a career in the aviation sector? Optime are looking for Passenger Service Agents to join a prestigious client at Birmingham International Airport. This role is open to applicants who have no previous security experience and a genuine interest in aviation, cu ...
-
Customer Service Agent
1 week ago
Connect Distribution Services Limited Birmingham, United KingdomJob Title: Customer Service Agent - Consumer Team · Join a company with a great company culture with the following: · - Starting salary of £20,660 OTE (including bonus with the opportunity to increase earnings with training and experience) - which will rise along with the NMW inc ...
-
Passenger Service Agent
1 day ago
Optime Group Birmingham, United Kingdom**Details**: · - Job Title: Passenger Service Agent · - Pay Rate: £10.42 per hour · - Location: Birmingham Airport · - Shift Pattern: 4 on 4 off · - Shift times available: Afternoon shift or 1700 to 2300) · - Hours: 6 hours shifts, availability for overtime. · - Temp to Perm (per ...
-
Service Desk Agent
1 week ago
Staffordshire Police Staffordshire, United Kingdom**Location*** · Staffordshire Police Headquarters · **Minimum salary*** · £23,835 · **Maximum salary*** · £27,690 · **Grade*** · Grade E · **Part/full time*** · Full Time · **Hours per week*** · 37 · **Type of contract*** · Permanent · **Role profile** · **Job advert*** · **Servi ...
-
Customer Service Agent
1 week ago
DivideBuy Staffordshire, United Kingdom**Customer Service Agent**: · Currently utilised by over 500 UK retailers and thousands of consumers, DivideBuy is built on proven customer experience with intelligent learning capabilities that engages customers when they shop online. · Winning multiple awards including No.3 in ...
-
Customer Service Agent
1 day ago
Marston Holding Limited Birmingham, United KingdomVacancy ID: · - Town: · - Birmingham · - Closing Date: · - 16-Jun-2023 · - Salary: · - £20,319.00 · **Home · - Based Customer Service Agent** · - £20,319**Are you tired of commuting to work every single day? Are you looking for a role that offers exceptional on the job training?* ...
-
Guest Service Agent
1 day ago
Pentahotel Birmingham, United KingdomCould you be our friendly face for pentahotel Birmingham? · pentahotel Birmingham is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is wel ...
-
Passenger Service Agent
1 day ago
Optime Group Birmingham, United KingdomAre you interested in a career in the aviation sector? Optime are looking for Passenger Service Agents to join a prestigious client at Birmingham International Airport. This role is open to applicants who have no previous security experience and a genuine interest in aviation, cu ...
-
Passenger Service Agent
4 days ago
Optime Group Birmingham, United Kingdom**Details**: - Job Title: Passenger Service Agent · - Pay Rate: £10.42 per hour · - Location: Birmingham Airport · - Shift Pattern: 4 on 4 off · - Shift times available: Early shift , Afternoon shift , Night shifts · Are you interested in a career in the aviation sector? Optime ...
-
Customer Services Agent
1 day ago
Restore PLC Wolverhampton, United Kingdom**Business Unit: Digital** · **Location: Wolverhampton (WV14 0UJ)** · **Contract Type: Permanent - Full Time** · **Hours: 40 (Monday - Thursday 8:30 - 5:15, Friday 8:30 - 4:00)** · **Salary: £22,500 Per Annum** · - Are you ready to embark on a thrilling journey as a Customer Serv ...
-
Guest Service Agent
3 days ago
Pentahotel Birmingham, United KingdomCould you be our friendly face for pentahotel Birmingham? · pentahotel Birmingham is looking for dedicated professionals to join our friendly and well regarded Food & Beverage team as Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming a ...
-
Customer Service Agent
2 days ago
Water Plus Stoke-on-Trent, United KingdomAt Water Plus we're a down to earth, straightforward lot, with a passion for driving high quality customer service and making a difference in our communities. It's an exciting time to join our business and work in the new water retail market · **What's in it for you**: · - Salary ...
-
Customer Service Agent
1 week ago
Bailey Employment Services Ltd Wolverhampton, United KingdomBailey Employment Services are recruiting for a prestigious client based at their contact centre in Pendeford. · Our client is one of the UK's largest financial services groups, and they play a vital role in supporting the people, businesses and communities they serve, creating a ...
-
Customer Service Agent
1 week ago
Mr Lender Loughton, United Kingdom**Benefits** · - Working within a newly refurbished dedicated office space with onsite employee gym. · - On site parking · - Central Line Train station within one-minute walk with quick access to Central London. · - Close road links to M11/M25/A406/A12 and London. · - Breakout sp ...
Customer Service Agent - Longford, United Kingdom - Logic 360 Ltd
Description
Location:
Heathrow Airport Shift Pattern:
Flexibility required (Includes weekends, as well as morning and late shifts)
Salary:
£11.75PH Logic 360 are working alongside a major car rental company based at Heathrow Airport where will join part of their unique call handling team. You will work on a two-week advanced roster system covering 45 hours per week, shifts will include a mixture of 06:00-15:30, 08:00-17:30,10:30-20:00 & 13:30-23:00 The role is designed and related to driving customer service to a new high, handling customer enquiries, and administrative responsibility including accounts, collections and vehicle tracking. You will provide a high level of customer service by assisting both internal and external customers. If you have a strong customer service focus, close attention to detail, and strong computer skills this role could be for you.
Responsibilities:
General administrative duties Requirements:
