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Traineeships Manager - England, United Kingdom - LUSH
Description
We are building a brand that represents the people of the world.You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics.
We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
As a Trainee Manager, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences.
Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations.
As a trainee manager, you will work with the store manager to assess progress towards these objectives and help shape the team structure for optimal performance.
Our business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career.
Our flexible, supportive, and authentic working culture values your innovative spirit.Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.
Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.
Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.
Leading a management team to help you achieve the store's top-box goalsDelegating to your management team in order to achieve the needs of the customer and the store.
Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.
Develop relationships within your local community to enhance your customer's experience when they come into your store.Actively engage in personal development by utilizing training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.
With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.
Management Skills:
Able to navigate difficult conversations, set and manage expectations, and support your management team.
Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.
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