- Liaise with our clients (estate/letting agents) and their (third party) software providers to establish automated data connections, analyse the data quality and work toward clients' requirements.
- Work collaboratively with internal and external technology teams whilst monitoring ticket management system.
- Analyse ongoing raw data received from feed providers and liaise with clients, suppliers, and developers to diagnose technical issues and implement solutions.
- Competently investigate queries raised by clients, consumers (users of the OnTheMarket site) and colleagues and communicate resolutions clearly whilst managing expectations.
- Always uphold the highest standards of customer service.
- Proactively audit clients on site; review accounts identified with potential problems.
- Able to prioritise and manage work queue.
- Independently troubleshoot live service issues, maintain awareness of current solution functionality and its relationship to solution specific database tables, effectively communicate and document issue investigation, resolution, and provide support and knowledge transfer to fellow associates and clients.
- Any other duties as called upon, including dealing with ad-hoc work/projects, such as new product roll-outs.
- Proficient in: Google apps (including Docs, Sheets, Drive, Chrome, and Gmail), Trello, Notepad++, Zoho CRM, and Zoho Support software.
- Knowledge of all major internet browsers, e.g. Internet Explorer, Edge, Chrome, Firefox and Safari.
- A working knowledge of data extraction, storage, manipulation, processing and analysis, and File Transfer Protocol (FTP).
- Experience in support and diagnosis of internet protocols.
- Demonstrate an in-depth understanding of real estate industry.
- Client-focused professional who is skilled in building and maintaining relationships.
- Able to work effectively under pressure within a busy, fast-moving environment.
- Proactive problem-solver who works well in teams or autonomously, grasping concepts quickly and clearly.
- Able to make decisions independently throughout the problem-solving process.
- Possess exceptional internal and external communication and negotiation skills.
- Must have excellent attention to detail, be self-motivated, organised, flexible and approachable.
- Strong written and verbal communication skills.
- Educated to degree level or equivalent experience.
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IT Support Analyst
Found in: Appcast UK C C2 - 6 days ago
VirtueTech Recruitment Group Greater London, United KingdomIT Support Analyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, Benefits · Note: This role does not provide Visa sponsorship · Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house requires an IT Supp ...
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Support Analyst
Found in: Ziprecruiter UK C2 - 23 hours ago
DVF Recruitment London, United KingdomJob Description · We are currently working with a leading International Law firm who are looking to hire a Support Analyst to join the London team. · DVF are seeking Support Analysts with proven experience working in the Legal/Law environment to join a forward thinking Law firm t ...
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IT Support Analyst
Found in: Ziprecruiter UK C2 - 2 days ago
VirtueTech Recruitment Group Greater London, United KingdomJob Description · IT Support Analyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, Benefits · Note: This role does not provide Visa sponsorship · Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house r ...
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IT Support Analyst
Found in: Ziprecruiter UK C2 - 2 days ago
VirtueTech Recruitment Group Greater London, United KingdomJob Description · IT Support Analyst | Fintech | London City, On-Site | up to £45k + Benefits, Bonus · Please note that this role does not provide VISA sponsorship · Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management ho ...
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Support Analyst of IT
Found in: Jooble UK O C2 - 1 day ago
Career Legal London, United KingdomMy client, a market leading web-based legal and compliance management product company, is looking to recruit an experienced Legal Support Analyst to join them on a permanent basis – working in their London office. · This company produces online legal risk management products to ...
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IT Support Analyst
Found in: Appcast UK C C2 - 2 days ago
Blockspace London, United KingdomSalary Range: £35,000 to £40,000 · About Blockspace: · At Blockspace, our mission is to reshape the digital tech sector through a diversified portfolio of group companies that span media, events, research, app development, and project incubation. Our ventures, characterised by in ...
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IT Support Analyst
Found in: Jooble UK O C2 - 4 days ago
Huws Gray Group. United KingdomWe are looking for a IT Support Analyst to join us at Huws Gray Pampisford (Head Office) · If you're in the trade or have ever tackled a home improvement project, you've probably heard of us. We're the Huws Gray Group and we're made up of a number of brands, including Huws Gra ...
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Support Analyst
Found in: Jooble UK O C2 - 1 day ago
Kite Group London, United KingdomTechnical Support Analyst – Trading Systems – FIX – 1st Line · Technical Support Analyst – Trading Systems – FIX – 1 st Line · Technical Support Analyst is required to join our Financial Services client to provide 1 st line support to key trading applications. Based in London ( ...
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IT Support Analyst
Found in: Jooble UK O C2 - 6 days ago
VirtueTech Recruitment Group London, United KingdomIT Support Analyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, Benefits · Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house requires an IT Support Analyst to join the London-based offices. · As ...
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Support Analyst
Found in: Ziprecruiter UK C2 - 23 hours ago
Squarepoint Capital London, United KingdomJob Description · Role: Support Analyst - Integration & Deployment Management · Team: Integration & Deployment Management · Department: Delivery · Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies a ...
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IT Support Analyst
Found in: Ziprecruiter UK C2 - 3 days ago
Blockspace London, United KingdomJob Description · Salary Range: £35,000 to £40,000 · About Blockspace: · At Blockspace, our mission is to reshape the digital tech sector through a diversified portfolio of group companies that span media, events, research, app development, and project incubation. Our ventures, c ...
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Support Analyst
Found in: Click to Hired UK C2 - 3 days ago
Pursuit Executive Recruitment Ltd London, United Kingdom Permanent, Full timeAre you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation · Location - Fully Remote · Salary - £27,000 - £32,000 · Start Date - ASAP · As part of the Custo ...
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IT Support Analyst
Found in: Jooble UK O L C2 - 6 days ago
VirtueTech Recruitment Group London, United KingdomIT Support Analyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, BenefitsNote: This role does not provide Visa sponsorship ...
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Support Analyst
Found in: Jooble UK O C2 - 4 days ago
Hamilton Barnes Associates Limited London, United KingdomAre you ready to become a vital part of this ITIL Service Desk team? · You'll have the opportunity to join their dynamic ITIL Service Desk as a Service Desk Analyst (Polish), providing essential support to their clients. · # You'll be an integral part of their ITIL Service Desk, ...
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Support Analyst
Found in: Jooble UK O C2 - 4 days ago
Asurafin London, United KingdomNow has never been a better time to join Asura. We are an exciting, fast paced business with a team of technology driven people who thrive on new challenges. · We provide investment technology, custody and trade execution services to asset managers, wealth managers, institutiona ...
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Support Analyst
Found in: Jooble UK O C2 - 4 days ago
ION Group London, United KingdomWe are looking for an experienced professional who can manage first line of contact for clients that report application-related questions and defects involving ION Corporates enterprise software utilized in the Financial and Commodity sectors as applicable, carry significant resp ...
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Support Analyst IT
Found in: Jooble UK O C2 - 1 day ago
Theramex Germany GmbH United KingdomLocation: UK Head Office – St James Park · We are looking for a MS Dynamics 365 Support Analyst to join our D365 delivery Team in London. You will be responsible for the day-to-day management of support and maintenance of the group's Dynamics 365 Finance & Operations ERP environ ...
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Support Analyst
Found in: Jooble UK O L C2 - 6 days ago
Squarepoint Capital London, United KingdomRole: Support Analyst - Integration & Deployment ManagementTeam: Integration & Deployment Management Department: DeliverySquarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets tha ...
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IT Support Analyst
Found in: Jooble UK O L C2 - 2 days ago
Kurt Geiger London, United KingdomWe Are OneAt Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective.Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion o ...
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IT Support Analyst
Found in: Jooble UK O L C2 - 6 days ago
Blockspace London, United KingdomSalary Range: £35,000 to £40,000About Blockspace:At Blockspace, our mission is to reshape the digital tech sector through a diversified portfolio of group companies that span media, events, research, app development, and project incubation. Our ventures, characterised by innovati ...
Technical Support Analyst - London, United Kingdom - CoStar Group
Description
RESPONSIBILITIES
QUALIFICATIONS
WHAT'S IN IT FOR YOU?
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, birthday lunches and much more
Technical Support Analyst professionals in London
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Roopsi Gulati
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blu labra
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Tokiko Minoda
I am a highly motivated, adaptable and responsible person who can utilise the professional skills de ...
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Chris Harden
Creative and dynamic IT leader
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Atul George Thomas
Data-driven Solutions & Full-stack Developer