Associate Director, Center Engagement Lead - London, United Kingdom - Vertex Pharmaceuticals

Description

Associate Director, Center Engagement Lead page is loaded

Associate Director, Center Engagement Lead

Job Description

General Summary:

Reporting to the Country Commercial Director for Haematology this is a non-promotional commercial role, the main responsibility of the Associate Director, Center Engagement Lead (CEL) is to ensure, activation, and support the operational and technical aspects of the treatment process with the Authorised Treatment Centres (ATCs), the CEL will act as the strategic account lead for the ATC and has overall accountability for activation, with ongoing engagement to ensure the Healthcare Professionals (HCP) and patient experiences are seamless throughout the treatment journey.

This is a remote position which will cover the South of England.

Key Duties and Responsibilities:

• Acts as primary point of contact for all stakeholders at ATC and proactively supports multiple ATCs in the South of England.
• Leads the engagement with internal cross-functional teams (e.g. Patient Services/Case Management, Apheresis Operations, Manufacturing, Quality Assurance, Data, Technology & Engineering (DTE), Legal, etc.) as well as act as the main point of contact with multiple external stakeholders within the ATCs (Healthcare providers, Finance, Technology, etc) to ensure successful activation of these ATCs.
• Define the on-boarding strategy and lead the co-ordination activation process for all ATCs in territory.
• Responsible for continual service development and efficiency improvement post Activation
• Working with the sites to share best practice and working on service redesign
• Engages with ATCs, thought leaders and management teams to support all centre onboarding, activation and maintenance steps.
• Oversees and coordinates appropriate training measures for all relevant stakeholders in the clinic and the treating teams.
• Leads and has overall accountability for activation, supporting the ATC with operational & technical readiness preparations, to ensure patients can timely start treatment journey, aiming to avoid delays and to optimise the patient journey
• Drives and implements the overall ATC program strategy as well as develops and owns ATC account plans and objectives (excluding sales) and ensures regular reporting of progress made vs goals.
• Provides guidance to the ATCs to ensure patients can be treated (at regulatory approval) with our new technology rapidly and easily after their identification.
• Identifies and onboards additional sites to expand the number of ATCs in the UK.

Knowledge and Skills:

• Scientific/medical background
• Ability to work cross-functionally and to lead and influence a cross-functional team
• Ability to build strong internal as well as external relationships to enhance and strengthen represent the company's profile
• Ability to lead a project team, to oversee generation of insights and apply those insights to business problems/opportunities and make strategic recommendations
• Established strong network in the industry and ability to build and maintain networks
• Good communication skills (written and verbal) at all levels and ability to influence at a senior level, both internally and externally
• Knowledge and understanding of Cell and Gene Therapy
• Ability to work in a highly dynamic and fast-growing organization with demonstrated capability to be at ease in a matrix structure with ability to influence
• Demonstrated ability to develop strategy and make strategic recommendations
• Ability to work collaboratively with others to provide a high quality and customer focused service
• Hands-on approach, with a 'can-do' attitude
• Good project management skills
• Ability to prioritize, demonstrating first class organisational skills and time management skills
• Solid understanding of the compliance framework with a high level of integrity
• Committed to learning and development
• Good IT skills e.g., Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Fluent in English

Education and Experience:

• Bachelor's degree in relevant discipline
• Requires extensive experience in the Biotech/Pharmaceutical or medical technology environment (Key Account Management/ Sales, Reimbursement Management, Medical Affairs, Market Access, etc.)
• Cell & Gene therapy experience

LI-remote

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at

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Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company has approved medicines that treat the underlying causes of multiple chronic, life-shortening genetic diseases — cystic fibrosis, sickle cell disease and transfusion-dependent beta thalassemia — and continues to advance clinical and research programs in these diseases. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including APOL1-mediated kidney disease, acute and neuropathic pain, type 1 diabetes, myotonic dystrophy type 1 and alpha-1 antitrypsin deficiency .

Founded in 1989 in Cambridge, Mass., Vertex's global headquarters is now located in Boston's Innovation District and its international headquarters is in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 14 consecutive years on Science magazine's Top Employers list and one of Fortune's 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit or follow us on Facebook , Twitter/X , LinkedIn , YouTube and Instagram .

The diversity and authenticity of our people is part of what makes Vertex unique, and we recognize that each employee brings diverse perspectives and strengths. By embracing those strengths and celebrating differences, we are fostering an inclusive culture where each of us can bring our authentic selves to work, inspire innovation together, and change people's lives.

Our vision is clear: to be the place where an authentic, diverse mix of talent want to come, to stay, and do their best work.