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Service Desk Analyst
2 days ago
Randstad Technologies Recruitment Weston-super-Mare, United KingdomService Desk Analyst · Permanent Role · Pay: 28,000 · Location: Worle, Weston Super Mare · A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing troubleshooting tasks · The Following ...
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IT Service Desk Analyst
1 day ago
Spectrum IT Recruitment (South) Ltd Bristol, United KingdomJob Description · IT Service Desk Analyst - 2nd line · IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. · As an IT Service Desk Analyst, you will be responsible for the day-to-day analysi ...
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IT Service Desk Analyst
5 days ago
ARO Cardiff, United Kingdom Full timeJob Title:IT Service Desk Analyst · Location: Cardiff · Salary: Up to 25k · Contract type:Permanent · #LI-Hybrid · About the role · Please note that this is a Hybrid role with onsite requirement 2 -3 days a week. You must be able to commute to the office and have your own trans ...
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IT Service Desk Analyst
5 days ago
Tangerine Holdings Portishead, United KingdomTangerine is a successful growing group ofbusinesses based in the delightful seaside town of Lytham St Annes.We are a family business from Farming Roots. · TheGroup consists of three divisions VetPlus a global leader incompanion animal nutraceuticals Agri Lloyd an agriculture foc ...
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Service Desk Analyst
17 hours ago
Leidos Bristol, United KingdomDescription · Service Desk Analyst - 1st Line Support · Programme Name: LCST · Location: This role will require you to work 'on site' at the Emerson's Green office in Bristol, UK with occasional work from home days · Hours: Shifts will cover Monday to Friday between the ho ...
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Service Desk Analyst
4 days ago
Leidos Bristol, United Kingdom Full timeDescription · Service Desk Analyst - 1st Line Support · Programme Name: LCST · Location: This role will require you to work 'on site' at the Emerson's Green office in Bristol, UK with occasional work from home days · Hours: Shifts will cover Monday to Friday between the hours of ...
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Service Desk Analyst
6 days ago
Energy Jobline ZR Bristol, United KingdomThis is a fantastic opportunity for either an entry level or experienced candidate to join a highly skilled IT Support Engineering Team. We are a fast growing SME who can offer not only a varied workload day to day, a long term career with multiple progression paths, but an envir ...
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Senior Service Desk Analyst
5 days ago
Digital Health and Care Wales Cardiff, United Kingdom PermanentJob summary · Providing second line specialist support and technical advice to users, IT Managers and 3rd Party Suppliers who access DHCW and NHS Wales Services. · Providing advice to 1st Line Service Desk Analysts, when needed, on how to progress an incident. · Responsible for ...
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Service Desk Technical Analyst
5 days ago
CGI Bridgend, United Kingdom Full timePosition Description: · Be part of something exciting CGI drives the most ambitious IT careers. We are an established and growing company that can offer you the opportunity to work on projects in a supportive and collaborative environment, that will impact the world. · Our Servi ...
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Service Desk Support Analyst in Cardiff
4 days ago
Proactive Appointments Cardiff, United Kingdom Full timeService Desk Support Analyst - 5 days on site · We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to creat ...
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2nd Line Help Desk/support Analyst
1 day ago
RedRock Consulting Bristol, United Kingdom1st / 2nd Line Support Analyst x 3 - Bristol - New Roles£25,000 - £35,000 + Excellent BenefitsA high-profile organisation - recognised as the leader in its field - requires a number of 1st/2nd Line Support Analysts due to continued growth. Suitable candidates will have the follow ...
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D365 Support Analyst
2 days ago
ITS Recruitment Cardiff, United Kingdom Full timeD365 Support Analyst –Law Firm- Cardiff · A well respected 600 user UK Law firm is seeking a D365 Support Analyst to join their team in Cardiff. The role will be focused on administering and developing their D365 suite to ensure that the Power Platform applications are maintained ...
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IT Infrastructure Analyst
3 hours ago
Juice Recruitment Ltd Emersons Green, United KingdomWe are delighted to be supporting a fantastic charity looking for an IT Infrastructure Analyst to join their every-growing team. · The IT Infrastructure Analyst is to be responsible for the availability, monitoring, performance and security of the ICT Infrastructure, to be respon ...
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Customer Support Analyst
5 days ago
EMIS Health Newport, United Kingdom Full timeHere at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. · Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support t ...
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Rac Real Time Analyst
3 hours ago
RAC Bradley Stoke, United KingdomRAC are now recruiting for **a Real Time Analyst** to join us on a**Full Time, Permanent Contract** working within our friendly and welcoming Consumer Roadside team, based in our Iconic Building at RAC Bradley Stoke, Bristol · The RAC are looking for someone that can support deli ...
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IT Service Service Desk Support Technician
2 days ago
Randstad Technologies Recruitment Weston-Super-Mare, Somerset, United KingdomService Desk Analyst · Permanent Role · Pay: £28,000 · Location: Worle, Weston Super Mare · A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing troubleshooting tasks · The Follow ...
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IT Senior Support Analyst
5 days ago
Yeo Valley Highbridge, United KingdomSo, what will I be doing? · Provide high levels of IT service within Yeo Valley as a senior member of the IT Service Desk Team. You will assist in supporting the IT Service Team Support Analysts whilst demonstrating a commitment to service level achievement, continuous service i ...
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Change and Release Analyst
2 days ago
La Fosse Bristol, United KingdomAre you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. · This is a fast paced environment, spanning across Business Systems and will work clo ...
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Change and Release Analyst
2 days ago
La Fosse Bristol, United KingdomJob Description · Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. · This is a fast paced environment, spanning across Business Systems ...
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TV Consultant
5 days ago
3Vision Bath, United KingdomJob Description · 3Vision is a leading specialist content consultancy based in the UK. We have helped our clients build successful TV businesses in over 30 countries worldwide. We offer a range of services including Strategy Development, Content Acquisition, Research and Business ...
Service Desk Analyst - Weston-Super-Mare, United Kingdom - Matchtech
Description
We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare
The team is pivotal in supporting technology projects and services delivered to clients. The key to this role is to act as the first point of contact for customers. Furthermore, the job role requires troubleshooting, diagnosing, resolving problems, and/or escalating appropriately, aiming for prompt resolution of incidents and requests.
You will be required to adhere to processes, policies, best practices, and governance. The successful applicant will maintain ownership of faults and provide timely updates to both internal and external customers, ensuring faults are given the correct level of priority and meeting service level agreements.
Monitoring systems and raising tickets proactively, as well as creating reports. The role is shift-based, covering 8am until 6pm Mon to Fri and will require flexibility within this timeframe.
Ideally you will have had some experience in a similar job role and environment and working within ITIL.
If you are looking for a challenging role in IT support that can offer plenty of opportunity for technical and professional development please get in touch.
