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    Insights Product Manager - Heathrow, United Kingdom - British Airways PLC

    British Airways PLC
    British Airways PLC Heathrow, United Kingdom

    3 weeks ago

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    Full time
    Description
    Insight Products Manager
    • Download Job Description

    As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

    It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

    This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.

    So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

    We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

    Role Title: Insight Products Manager

    Are you passionate about leading transformative projects in the realm of machine learning? Do you thrive in a dynamic environment where innovation and excellence take centre stage? If so, we have an exciting opportunity for you to join our team as the Insight Products Manager at British Airways.

    Role Purpose: As the Insight Products Manager, you will spearhead the delivery and support of British Airways' machine-learning products. Your role will be pivotal in managing the technical architecture, governance, and support frameworks of these products, ensuring compliance with BA and IAG policies. You will be responsible for implementing processes, ways of working, and governance structures related to ML products, ensuring that everyone follows them effectively.

    Key Responsibilities:

    • Product Lifecycle Management: Design and manage the lifecycle management and MLOps process for all insight products.
    • Technical Pattern Strategy: Own the technical architecture for delivering insight patterns.
    • Insight Architecture: Oversee and optimise technical architecture across all machine-learning products.
    • Quality Management: Ensure all insight products meet necessary governance and quality standards.
    • Stakeholder Management: Engage with product owners and teams to assure insight products according to company policies.
    • People Management: Lead and inspire a small team to deliver their full potential.
    • Process Management: Develop efficient policies and procedures, integrating new governance frameworks as required.
    • Change Management: Lead the upskilling of the department in product lifecycle management practice.

    Skills and Capabilities:

    • Experience in product lifecycle management techniques, including implementing processes, ways of working, and governance structures related to ML products.
    • Comfortable challenging and influencing directors and senior managers.
    • Strong stakeholder management and communication skills.
    • Proficiency in Microsoft Office, including advanced Excel skills.

    Qualifications and Experience:

    • Numeric Degree in Computer Science, Engineering, Mathematics, Sciences, or equivalent (Desirable).
    • Expertise in delivering and operating in a product-oriented framework.

    What we offer:

    We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

    From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

    At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

    We never stand still, and we don't expect our people to either.

    Inclusion & Diversity

    At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

    Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.



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