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    Back of House Supervisor - London, United Kingdom - Splendid Hospitality Group

    Splendid Hospitality Group
    Splendid Hospitality Group London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Job Description

    As a Back of House Team Supervisor, your key role is:


    • To supervise the Stewarding area on a day-to-day basis, ensuring that the correct standards are in place and, if not, to redirect and control.
    • To continually seek to develop and improve the image and reputation of the department through your personal efforts.
    • Maintain stocks with reference to the agreed par stocks of: China, glass, silver, cleaning materials.
    • Control breakages and loss and recommend to the Back of House Manager methods for improvement in controlling these items.
    • Ensure ordering is done for any item required in your area an agreed time scale.
    • Undertake inventories as required on operating equipment and reserved stocks.
    • Ensure that all operating equipment required for each function is ready at the time required, and it is in a clean and hygienic condition.
    • Collect damaged China, glass, silver, cleaning materials and arrange for repair. Ensure the hotel purchasing policy is followed.
    • To maintain the areas for which you are responsible to the highest standards of cleanliness and to ensure that they are in an orderly manner.
    • To ensure that all equipment for which you are responsible is stored and provided to the various outlets in the highest standard of presentation and in a hygienic manner.
    • Ensure correct recruitment and selection of employees as well as managing them effectively.
    • Compile staff rotas and arrange staff holidays subject to agreed policy.
    • Keep records of staff hours on duty, absenteeism and sickness and notify wages department each Monday morning.
    • Ensure that all staff are trained in all procedures with reference to the departmental manual.
    • Maintain the appropriate training records and produce the monthly training report.
    • Ensure all staff are aware and are trained in all matters affecting health, hygiene, safety, and fire prevention.
    • To ensure that night cleaning is carried out to the required hotel standard.
    • Issue items as required to departments and ensure departments have the correct supply of cutlery, crockery, and silver for use at all times.
    • Ensure adequate Supply of cleaning materials available for the day-to-day jobs.
    • Manage the contracted cleaning company to make sure they and the staff are following our hotel rules when are in the premises.
    • Weekly walk around with the Duty sous chef to make sure the back of house area is cleaning is up to standard and spotless.
    What We Offer

    We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in.

    You'll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you'll have the opportunity to explore the business with various career options.


    In addition, on offer:

    • 28 holiday days (pro rata for part time)
    • Automatic Enrolment into a workplace pension scheme
    • Heavily discounted hotel stays and food & beverage discounts
    • Use of Hilton team member rates, with the GO Hilton travel programme
    • Amazing high street and lifestyle savings for you and your family
    • Uniform
    • 24/7 Employee Assistance Programme for you and your family
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