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    IT Process and Quality Assurance Consultant - Milton Keynes, United Kingdom - Unisys

    Unisys
    Unisys Milton Keynes, United Kingdom

    Found in: Talent UK C2 - 20 hours ago

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    Full time
    Description

    What success looks like in this role:

    We are seeking a skilled IT Process and Quality Assurance Consultant to join our team, with a dedicated emphasis on LEAN/Six Sigma methodologies. As part of our team, you'll play a pivotal role in guaranteeing the smooth delivery of top-tier solutions. Working closely with cross-functional teams, your responsibilities will encompass dissecting processes, identifying opportunities for enhancement, and championing the implementation of best practices across our IT projects.

    The successful candidate will have:

  • Experience of delivering Operational Excellence/ Continuous Improvement with data analysis and colleague engagement to drive tangible results.
  • Utilise LEAN / Six sigma methodologies to streamline operations and enhance efficiency.
  • Have the ability to self manage workload and weather changing business pressures whilst staying focused on overall objectives; a strong level of business resilience.
  • People management and project leadership skills, and ability to motivate employees in a high pressurised environment.
  • An engaging and collaborative approach, with the ability to build strong relationships with colleagues at all levels, to drive action.
  • Excellent communication skills - spoken, written, presenting.
  • Lead Transformational change
  • Lead previous new client onboardings/ large Project implementation.

    • Day to Day role:

  • Understanding a holistic view of systems comprising people, processes, and technologies.
  • Conducting Root Cause Analysis to identify the underlying reasons for problems or events.
  • Performing Causal Analysis to determine the cause-and-effect relationships between different factors.
  • Refine and develop standard processes, work instructions and process maps documentation for efficient ways of working and share best practices across the teams.
  • Contribute to the development of a sustainable Continuous Improvement culture through building capability with the teams you work in and with.

    • You will be successful in this role if you have:

  • Lean Six Sigma certified to Green or Black Belt level, and if not, be prepared to work towards it.
  • Proven experience in IT process improvement and quality assurance.
  • Experience in working with implementing automation solutions.
  • Change Management qualification and experience.
  • DMAIC experience
  • Problem Analysis (5 Why's, Fishbone Analysis).
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis tools and techniques.
  • Ability to think critically and logically.
  • Excellent communication and presentation skills.

    • A chance to make a real impact and contribute to the success of our clients and our company.

    If you are passionate about IT processes, quality assurance, and making a difference in the world of technology, we want to hear from you Join us and be part of a dynamic team that is shaping the future of IT innovation.

    WE ARE PROUD OF:

  • Unisys was named a Leader in the 2020 Gartner Magic Quadrant for Managed Workplace Services, North America.
  • Unisys won the 2020 Microsoft Global Partner of the Year Award in the Modern Workplace – Modern Endpoint Management category.
  • Unisys won the 2020 Asia-Pacific Stevie Awards in the categories of Innovation in Technology Management, Planning & Implementation and Innovation in Business-to-Business Products & Services.
  • Unisys was recognized as a Top 100 Global Outsourcing Company by IAOP for the 15th consecutive year.
  • Unisys was named to the Forbes America's Best Employers for Diversity 2021 list.
  • Unisys won the 2021 Artificial Intelligence Breakthrough Award for Best Chatbot Solution.
  • Unisys was named a Leader in the NelsonHall 2020 Next Generation End-User Computing Services report.
  • Unisys was named one of America's Best Employers for Women by Forbes in 2023.

    • WHY UNISYS:

  • Competitive compensation and benefits: Unisys offers competitive compensation packages and benefits to their employees, including healthcare, retirement plans, paid time off and compensation.
  • Innovative and challenging work: Unisys is a company that is constantly pushing the boundaries of technology, which means that you will have the opportunity to work on innovative and challenging projects.
  • Collaborative culture: Unisys has a collaborative and inclusive work culture, which means that you will have the chance to work with people from diverse backgrounds and learn from their expertise.
  • Employee development: Unisys is committed to investing in their employees' professional growth and development, offering training and development opportunities, mentorship programs, and leadership development programs.
  • Industry expertise: Unisys has deep expertise in various industries, including financial services, healthcare, government, and transportation. This means that you will have the opportunity to work on projects in your industry of interest and learn from experienced colleagues who understand the unique challenges and opportunities of your industry.
  • Social responsibility: Unisys is committed to social responsibility and sustainability, which means that you will have the opportunity to work for a company that is making a positive impact on the world.

    • #LI-US1

    Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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