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    Service Manager-Part Time - United Kingdom - Adult Social Care

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    Part time
    Description

    Service Care Solutions are currently seeking a highly motivated and experienced Service Coordinator to join London Borough of Redbridge's Children's team.

    The successful candidate will be responsible for assisting the Head of Service and management team in providing a high-quality service to the community.

    Build and maintain good referral pathways and relationships with key stakeholders in the department and in the community
    Take ownership of business-critical pieces of work involving legal issues and child protection queries, resolving routine non-complex issues and escalating more complex issues to the Manager and/or the Head of Service
    Produce and maintain Excel spreadsheets and ensure that high-level data remains accurate
    Liaise with the management team and professional workforce in order to monitor the progress of works and feedback on completion
    Assist social workers in coordinating the legal work space, this includes training, monitoring and feedback
    Analyse proposed legislation, regulations, or rule changes to determine how the agency services could be impacted
    Ability to evaluate the performance of a high performing department and work toward improving the service provided to the community
    Experience in providing executive support to management teams and developing projects
    Effective first-level communication and liaison service with internal and external stakeholders
    Ability to respond and resolve straightforward enquiries and problems, judging when to pass complex queries on or involve others, in order to provide an effective service and clear advice to colleagues and callers
    Relevant field or equivalent experience
    Proficient in Microsoft Excel and other relevant software

    If you are interested in this Service Coordinator position, please submit your CV via email to (url removed) or call the office on (phone number removed).

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