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Analyst-Health Care
1 week ago
Analysis Group London, United KingdomOverview · Health Economics and Outcomes Research, Epidemiology, and Market Access · About Analysis Group's HEOR, Epidemiology, & Market Access Practice: · Founded in 1981, Analysis Group is one of the largest international economics consulting firms, with more than 1,200 prof ...
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Knowledge Analyst, Health Care
2 weeks ago
Boston Consulting Group London, United Kingdom Full timeWHAT YOU'LL DO · As a Knowledge Analyst (KA) within BCG's Health Care Practice Area, you will work in a growing global team, providing industry and functional expertise and insights, working together with BCG case and proposal teams to deliver customized knowledge assets and expe ...
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Senior Customer Care Analyst
1 week ago
Saragossa United KingdomJunior Service Desk Analyst – Up to £260 P/D Inside IR35 – London (Hybrid) · This is an initial 6 month rolling contract with the possibility of turning into a permanent position. This is with a well-regarded Asset Manager based in London. · You will be joining the well-establi ...
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Senior Customer Care Analyst
15 hours ago
Saragossa London, United KingdomJob Description Junior Service Desk Analyst – Up to £260 P/D Inside IR35 – London (Hybrid) · This is an initial 6 month rolling contract with the possibility of turning into a permanent position. This is with a well-regarded Asset Manager based in London. · You will be joining ...
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Senior Customer Care Analyst
1 week ago
Saragossa United KingdomJunior Service Desk Analyst - Up to £260 P/D Inside IR35 - London (Hybrid) This is an initial 6 month rolling contract with the possibility of turning into a permanent position. This is with a well-regarded Asset Manager based in London.You will be joining the well-established se ...
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Research Analyst – Beauty and Personal Care
1 week ago
Mintel London, United KingdomGo Back To Current Openings (Senior) Research Analyst - Beauty and Personal Care, Japan · Mintel is also a leader in providing market intelligence and consumer insights in North Asia, and building on the success of Mintel's China reports business, the company is also looking ...
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Adult Social Care Analyst
1 day ago
H&H Group Hammersmith, Greater London, United KingdomWe have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. · We are passionate about our customers and community and are looking for similar-minded talent to join us. The ideal candidate will ...
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Adult Social Care Analyst
1 week ago
H&H Group Hammersmith, Greater London, United KingdomHealth & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifeti ...
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Mintel London, United KingdomGo Back To Current Openings Senior Research Analyst - Beauty and Personal Care, China · We are now looking for an experienced research analyst with a focus on Beauty and Personal Care sectors, including topics studying market trends and marketing strategies, consumers' behav ...
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Business Analyst
1 week ago
BCT Resourcing London, United KingdomOur client is one of the most well-renowned global luxury fashion retailers and are seeking a Business Analyst specialising in Client Care projects. They have just embarked on an exciting programme of work aligning multiple business entities and are insearch of a skilled Business ...
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Senior Data Analyst
2 days ago
Explore Group London, United Kingdom**Senior Data Analyst and Mid-level Data Analyst** I have partnered up with a leading data solutions consultancy who are looking for a Senior Data Analystto join their ever growing team. · Typically working with companies in the finance, telecoms and utility sector, they have cre ...
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Data Analyst
1 day ago
Ventula Consulting Limited London, United KingdomData Analyst - Charity - £45K - London/Remote · The Data Analyst with Faststats & SQL experience will be responsible for the operational support and provision of defined database services to the global organisation. · The Data Analyst will take responsibility for understanding cl ...
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Helpdesk Analyst
1 week ago
eFinancialCareers London, United Kingdom**Helpdesk Analyst - Desktop Support - Investment Management - Citrix / Windows / 365** · Helpdesk Analyst is required to join a medium-sized Asset Management organisation to work on supporting end users across the business. Based in London, it is a permanent opportunity, offerin ...
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IT Business Analyst
1 week ago
eFinancialCareers London, United Kingdom**IT Business Analyst - Front Office, Equities, Trading Technology, Bank - London** · IT Business Analyst required to join my client, a global investment Banking Business. This is a permanent opportunity, based in London, offering a competitive salary of £90,000 - £100,000 (plus ...
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Software Asset Analyst
2 days ago
Service Care Solutions - Criminal Justice London, United KingdomService Care Solutions are looking for an Software Asset Analyst to work on a Hybrid basis for a Government entity in London. · The Software Asset Analyst is a role within the IT Service Management department of IDD reporting into the Software Asset Manager. · The Software Asset ...
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Service Take-on Analyst
2 days ago
Service Care Solutions - Criminal Justice London, United KingdomService Care Solutions are looking for an Service Take-On Analyst to work on a Hybrid basis for a Government Entity in London. · The Service Take-On Analyst is responsible for: · - Helping to assess service readiness against service transition acceptance criteria at the start of ...
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Ehr Billing Collections Analyst
1 week ago
HCA London, United Kingdom**Job Title**: EHR Digital Programme Billing Collections Analyst · **Location**: 1 London Bridge · **Salary Range: **Competitive · **Contract Type**: Fixed Term Contract - 2 years · **Reporting to**: EHR Digital Programme Billing Change Lead · **This is your opportunity to become ...
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Ehr Billing Charge Capture Analyst
1 week ago
HCA London, United Kingdom**Job Title**: EHR Digital Programme Billing Charge Capture Analyst · **Location**: 1 London Bridge · **Salary Range: **Competitive · **Contract Type**: Fixed Term Contract - 2 years · **Reporting to**: EHR Digital Programme Billing Change Lead · **This is your opportunity to bec ...
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Junior Business Analyst
1 week ago
Sparta Global London, United Kingdom_We want to make you one of our specialist Business consultants_ · **What is a Business Analyst?** · The role of a BA is different from one organisation to the next and as such you need to be well prepared for the plethora of duties you will be required to perform. You will becom ...
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Solutions Analyst
9 hours ago
Career Legal London, United KingdomSOLUTIONS ANALYST · Role Overview · The Solution Analyst will work alongside the Solution Manager and wider MLS Solutions team to help develop project solutions and/or services that are marketable to clients. This will primarily focus on working with SMEs within our respective pr ...
Customer Care Analyst - London, United Kingdom - Micro IT Global
Description
Reporting to the Head of Customer Performance Analysis and Improvement (CPAI) the Analyst will support business analysts and play a significant role in improving CSAT and making our client a low effort business to work with.
This will be achieved through identifying process, application or system improvements from CSAT survey feedback, customer and operational teams feedback and data analytics.
Using case trend analysis and data mining of available data to identify initiatives, highlight trends and opportunities to reduce support requests across all of our client's products and services.
Using statistical data analysis to predict trends for continuous improvement/investigation.Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams, graphs & dashboards.
Monitoring data quality and identifying corrupt data.
Experience with ServiceNow, Tableau and Google Cloud Platform tools.
Data driven storytelling and visualisation skills.
Understanding of agile ways of working.
Ability to drive and deliver projects