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    Application Support Windchill Engineer - United Kingdom - DXC Technology Inc.

    DXC Technology Inc.
    DXC Technology Inc. United Kingdom

    1 week ago

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    Description

    Application Support Windchill Engineer page is loaded

    Application Support Windchill Engineer

    Apply locations GBR - ANY CITY time type Full time posted on Posted Yesterday job requisition id

    Job Description:

    Location – Stevenage

    Six Hills Way

    Stevenage

    Hertfordshire

    ROLE SUMMARY

    • We are for looking someone with broad knowledge but not specialist in App support and infrastructure.
    • Applications, End User Support.
    • Responsible for the efficient operation and support of applications within the Mechanical Design Department at MBDA UK.
    • Specializing in, identifying, and solving problems and advising users

    DUTIES AND RESPONSIBILITIES:

    The Support Engineer will:

    • Provide extensive end user support for Mechanical Design application at MBDA (UK) for over 3000+ users.
    • Be responsible for delivering support across 3 UK sites – Stevenage, Bolton, and Filton.
    • Assist MBDA (UK) in the definition of best practice and processes associated with Mechanical Design applications.

    COMPETENCIES:

    • Good knowledge of application/s support
    • Develop effective resolutions for user problems and system errors.
    • Adaptability to different personalities and levels of user knowledge.
    • Confidently be able to present complex subjects to different target audiences.
    • Good verbal and interpersonal communication skills.
    • Ability to work autonomously.
    • 1st/2nd level operations experience with Application support team or service desk
    • Experience of working to SLA's
    • Problem determination skills
    • Self motivation
    • Ownership and management - Able to work alone on tasks once trained.
    • Problem triage

    KEY SKILLS

    • Windows experience
    • Onsite availability
    • Working within a Support team environment
    • Security Clearance
    • Must be willing to apply for DV Sec clearance if not already held.
    • SQL Awareness
    • Analytical skills
    • Log analysis competency
    • Window 2016 server knowledge and above
    • Window OS skills - Strong
    • App Packages
    • VM's
    • Enterprise services Experience – Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat
    • Security Patching
    • Release management and Change management
    • Problem Management
    • Root Cause Analysis skills

    Nice to Have But not Essential:

    Windchill administration / implementation.

    • Ideally have spent significant time administering / configuring Windchill and completed Windchill 10.2 or 11.
    • Implementation of Windchill 10.2 or above.
    • Administration of 10.2 and above.
    • Knowledge of deploying Creo Parametric/Office PDF workers.
    • Awareness of Creo Parametric / Creoview.
    • CREO Illustrate

    Windows 10 OS / Windows Server OS – 2012 onwards.

    • Must have strong Windows OS administration knowledge.

    Should have some basic knowledge of the following:

    • ESX VMWare.
    • ESX infrastructure.
    • ESX snapshots / restores.

    Enterprise services

    • Active Directory.
    • DFS.
    • Certificate Services / certificate keystores.
    • IIS Web services.
    • Apache Tomcat.

    SQL

    • Some knowledge of MS SQL Server databases.
    • Knowledge of the use of SQL management studio.
    • Knowledge of SQL command language in order to perform queries and updates within SQL database.

    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

    About Us

    DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at .

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