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IT Support Technician
2 weeks ago
Citrine Recruitment Limited Sheffield, United KingdomMy client is a well-established organisation whose aim is to provide 'exceptional education at the heart of the community'. Due to expansion, they are looking for an experienced 1st / 2nd Line IT Support Technician to join their team on a permanent basis. · You will be responsibl ...
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IT Support Technician
1 week ago
ITECCO Rotherham, United Kingdom**Role**: IT Support Engineer · **Location**: Sheffield, UK · **Salary**: £25,000 · **APPLY TODAY** · My client is a highly respected health care company based in Rotherham who are looking for an **IT Support Engineer** to join their team · Working closely with the IT Manager you ...
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IT Support Technician
2 weeks ago
Grafton Recruitment Rotherham, United KingdomJob Title: 3rd Line Support Engineer · Location: Rotherham, S65 · **Salary**: £29,638 per annum · Hours: 37 hours per week, 52 weeks per year. · Length of the contract: Permanent · Grafton Recruitment are now seeking to appoint a 3rd Line Support Engineer to our Public Sector cli ...
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IT Support Technician
4 days ago
Verus Recruitment LTD Rotherham, United KingdomJob IT Support Technician · Salary £26,216 · Employment Full time, permanent · Location Rotherham · Verus Recruitment Partners has the pleasure of supporting a local Education provider in a great opportunity with lots of opportunities to grow, be challenged, and play a key part i ...
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1st / 2nd Line Support Technician
2 weeks ago
Integral Recruitment Ltd Sheffield, United Kingdom**1 st / 2 nd Line IT Support Technician** · £22,400 plus benefits including a local government pension scheme, salary increases, up to 31 days holiday (plus BH), funded training and lots more · Sheffield, S9 - (Must be a driver due to supporting 3 sites in Sheffield) · Keywords: ...
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IT Support Technician
1 week ago
Verus Recruitment LTD Rotherham, United KingdomJob IT Support Technician · Salary £25,576K · Employment Full time, permanent · Location Rotherham · Verus Recruitment Partners has the pleasure of supporting a local Education provider in a great opportunity with lots of opportunities to grow, be challenged, and play a key part ...
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1st/2nd Line IT Support Technician
2 weeks ago
Allegiance Technology Sheffield, United Kingdom**Role: 1st/2nd Line IT Support Technician** · **Location: Sheffield** · **Salary: £26,000** · Are you wanting to work with the latest cloud technologies and have a real input into projects, migrations and customer roadmaps etc? I am working for a Managed Service Provider who are ...
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IT Support Technician
4 days ago
Grafton Recruitment Rotherham, United KingdomJob Title: 3rd Line Support Engineer · Location: Rotherham, S65 · **Salary**: £30,379 per annum · Hours: 37 hours per week, 52 weeks per year. · Length of the contract: Permanent · Grafton Recruitment are now seeking to appoint a 3rd Line Support Engineer to our Public Sector cli ...
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IT Support Technician- Rotherham
1 week ago
Circle Recruitment Rotherham, United Kingdom**IT Support Technician - Rotherham** · Looking to join a forward-thinking enterprise in a non-corporate environment? · An IT Support Technician opportunity has become available at a locally recognised manufacturing company at their Rotherham site to play business critical role a ...
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IT Support Technician
1 week ago
ITECCO Chesterfield, United Kingdom**Job Title**: IT Support Technician · **Location**: Chesterfield, Derbyshire · **Salary**: £20,000 - £25,000 · We are looking for an experienced IT Support Technician to join an innovatice, fast-growing Information Technology organisation in Chesterfield, Derbyshire. · **Key Res ...
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IT Support Technician
3 weeks ago
Chase and Holland Recruitment Ltd Chesterfield, United Kingdom**IT Support Technician - Chesterfield - £28,000** · Chase & Holland are excited to be working exclusively with a market leading business based in Chesterfield who are looking for a IT Support Technician to join their team on a full-time permanent basis. · As IT Support Technicia ...
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IT Support Technician 2nd Line
2 days ago
Exemplar Health Care Rotherham, United Kingdom Full timeIT Support Technician 2nd Line · When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. · IT Support Technician 2nd Line · Position: IT Support Technici ...
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IT Support Technician
3 weeks ago
ITECCO Barnsley, United Kingdom**IT Support Technician** · **Role**: IT Support Technician · **Location**: South Yorkshire, England · **Salary**: £21,000 - £25,000 DOE · ** INTERVIEWING IMMEDIATELY ** · My client is a leading MSP with a rapidly expanding young team. As the **IT Support Technician**, you will w ...
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IT Support Technician
2 weeks ago
ITECCO Derbyshire, United Kingdom**Job Title**: IT Support Technician - Events Industry · **Location**: Derby · **Salary: £25,000 - £30,000** · We are looking for an experienced IT Support Technician to join a well-established Events organisation in Derby. The successful applicant will be responsible for support ...
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IT Support Technician
2 weeks ago
Grafton Recruitment Doncaster, United KingdomJob Title: 1st /2nd Line IT Support Technician. · Location: Rotherham, Wath Upon Dearne and Worksop. · **Salary**: £25,576 per annum · Hours: 37 hours per week, 52 weeks per year. · Length of the contract: Permanent · Grafton Recruitment are now seeking to appoint an 1st/2nd Line ...
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IT Support Technician
2 weeks ago
Adria Solutions Ltd Stockport, United KingdomIT Support Technician - Stockport · Adria Solutions has an exciting opportunity for an IT Support Technician to join our well-established client based in Stockport. As an IT Support Technician, you will be responsible for all technical and administration aspects of our client's I ...
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IT Support Technician
3 weeks ago
ITECCO Heanor, United Kingdom**IT Support Technician (Flexible Working)** · **Role**: IT Support Technician · **Location**: Heanor, Derbyshire, England · **Salary**: £22,000 - £26,000 · I am looking for a focused and driven IT Professional to join a thriving business within the transport industry on a perman ...
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IT Support Technician
3 weeks ago
SOM-3 RECRUITMENT LIMITED Mansfield, United Kingdom**Role**: IT Support Technician · **Salary**: £22, % Bonus · **Benefits**: Pension, PMI, Income Protection and Life Insurance · **Location**: Mansfield, Nottinghamshire (Hybrid - must be a commutable distance to Mansfield. · Are you a confident, well-spoken individual looking for ...
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IT Support Technician
2 weeks ago
ITECCO Leeds, United Kingdom**Role: IT Support Technician** · **Location: Wakefield, England** · **Salary: £22,000 - £25,000 DOE** INTERVIEWING IMMEDIATELY ** · One of the leading schools in West Yorkshire are seeking a proactive and dynamic **IT Support Technician** to join their tech team. · Working along ...
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Support Technician
3 days ago
Inplace Personnel Services Ltd Alfreton, United Kingdom Full timeJob Purpose: · My client is recruiting for an IT Support Technician to join our Infrastructure team on a full-time basis. · We are looking for someone who is passionate about IT and has a keen interest in developing themselves alongside the business and IT objectives set by sen ...
IT Service Service Desk Support Technician - Sheffield, United Kingdom - Kinetech
Description
1st Line Support Analyst - £ £ Bonus + BenefitsSupportive and close knit team and large in house IT function means you can look forward to a fantastic working environment, positive work culture and lots of opportunity for progression.
Vibrant Media Culture and an attractive bonus and benefits package.Offering best in class 1st / 2nd line phone support, but also office based desk side support.
You will be required to answer and log all calls (within SLA), and provide assistance, support and troubleshooting, aiming for First Contact resolution wherever possible and escalating to the appropriate team when necessary.
You will be expected to capture detailed information into the IT Service Management tool for each call, to ensure any escalations can be dealt with quickly and effectively.
Ensuring procedures are followed correctly to ensure a consistent approach to support across the team.Provide assistance with and perform system builds/re-builds, software installation, upgrades and patch management on PCs, laptops and peripherals as required.
You will deal with a wide range of support calls including password resets, Office 365, Microsoft Windows 10, MAC OS, Adobe Creative Cloud, resolving where possible and escalating to the relevant team if necessary.
Fantastic telephone manner and customer oriented. Solid, demonstrable experience of First Call resolution experience and experience within a ITIL environment also desirable.Technically, you will have experience supporting Windows and O365. If you've supported mac Users or Adobe Creative Cloud also, that will be very useful but not essential.
This role will mean you work closely with 2nd and 3rd line teams, providing an opportunity to learn from more senior IT team members, with good career progression opportunities within the wider IT team.
Internal promotion is encouraged and happens often.Sheffield Location with occasional travel to other Northern Offices
Please apply today for immediate CV review.
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