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    Senior User Researcher - Cambridge, Cambridgeshire, United Kingdom - Zebra People

    Zebra People
    Zebra People Cambridge, Cambridgeshire, United Kingdom

    3 weeks ago

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    Description


    This Cambridge-based firm, is the leading provider of software for businesses seeking to bring the benefits of DevOps to their database teams.

    Used by close to a million individuals around the world, from small and medium-sized businesses.
    The company itself has over 300 people, which includes an established Product Design team.

    Product Design is very much included in product leadership there and they also have a low churn rate – people like to stay there for long periods of time.

    So they'll be looking for someone who is equally committed too.

    You'll be required to visit their Cambridge office once a week (NOT expensed)Salary up to £65,000THE ROLEYou will collaborate closely with product design, product management, and engineering on strategic research projects.

    Your role involves filling in knowledge gaps and working across diverse solutions, contributing to a unified understanding of user problems and opportunities.

    This will actually be the team's first pure User Researcher, working alongside their Product Design team.

    Designers currently do all the research – this will continue as normal, as your role is focused on their portfolio as a whole, joining up the dots and providing a forward-thinking view to future changes, looking at solution areas.

    This also means a good opportunity for you to help scale-up user research here, advancing your own career at the same time as a result.

    THE CANDIDATEProven hands-on experience as a UX Researcher at senior level, in a product environment and experience or familiarity in a database-related or other similar technical domain is a bonus but not essential.

    Experience with a wide range of qualitative & quantitative research methods to identify and communicate customer needs and problems to cross-functional teams, focusing on key issues.

    Demonstrated ability to apply research methodologies to enhance the user experience of products.

    A track record of adapting research approaches based on project requirements and goals- using lean and pragmatic approaches to get desired outcomes.

    Ability to effectively communicate research insights to different stakeholders, including product managers, designers, and developers.

    Bachelor/Master's degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields or equivalent practical experience (would be a plus).INTERVIEW PROCESS1st stage - Initial CV review and looking at 1-2 case studies/work examples.2nd stage - In-interview task followed by q&a.

    If this sounds of interest to you then please get in touch with your CV ASAP to stand the best chance of getting an interview.

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