Jobs
>
London

    Technical Writer, United Kingdom - Brambles

    Brambles
    Brambles United Kingdom

    4 days ago

    Default job background
    Full time
    Description

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

    What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .

    Job Description

    POSITION PURPOSE
    As a Technical Writer, you will produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

    MAJOR / KEY ACCOUNTABILITIES

    • The role requires defining and executing a Knowledge Management strategy for various Digital Software applications alongside the Senior Technical Writer.

    • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

    • Need to be able to communicate and work with cross functional teams from software engineering to end users in the business who you need to influence, but over whom you have no control.

    • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

    • Write easy-to-understand user interface text, release notes, online help, user guides, and developer guides.

    • Create tutorials to help end-users use a variety of applications.

    • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.

    • Create and maintain the information architecture.

    • The ability to take multiple streams of unstructured and frequently contradictory information using a mixture of terminology and convert this into an organized set of materials that can be easily navigated and understood by the end user.

    • Work with software development teams using different tools such as Jira and Confluence

    • Prioritize the deliverables based on version release schedules, ability to work independently and manage your time, as well as organize feedback and review of the produced content by suitable SME's.

    • Rapidly understand technical and business concepts and converge the two using clear and precise language.

    • Zero Harm – Ensure all operations are compliance with Zero Harm framework with all Zero Harm policies and action plans are fully implemented.

    CHALLENGES / PROBLEM SOLVING

    • Problem solving relates to the requirement in the role to analyse, reason and arrive at conclusions to solve problems. This can be range between routine and patterned (day-to-day within procedures) or more complex in nature requiring analytical and innovative solutions.

    AUTHORITY / DECISION MAKING

    • Working autonomously or having a disrupted level of line manager support with differing location and/or time zones.

    • Working in a matrix environment.

    QUALIFICATIONS

    • Bachelor's degree in English, writing, or related field.

    • Demonstrated superior writing abilities and attention to details.

    • Knowledge of media production, and dissemination techniques and methods

    • Knowledge of graphic and design techniques.

    • Must have experience and demonstrated ability to work with diverse teams of creative and technical experts.

    • Demonstrated ability to work to deadlines in a fast-paced environment.

    EXPERIENCE

    • Minimum 3-5 years' experience of software tech writing experience.

    • Knowledge of industrial supply chain network, cloud, IOT space preferred.

    • Cross functional experience and effective communication.

    • Working experience in a global and diverse cultural organization.

    • Experience in working with JIRA, Confluence.

    • Experience with CSS and HTML

    • Madcap Flare or any other similar Help Authoring Tools (HAT) – must have.

    • Bitbucket (for source control and backup) - nice to have.

    • Amazon AWS - for publishing help content - nice to have.

    • Image capturing tools.

    SKILLS AND KNOWLEDGE

    • Personal: energetic, proactive, effective communicator, solution driven, customer focused, independent, self-disciplined, hands-on, result oriented, relationship builder, team player, strategic & critical thinker, quick learner, collaborative.

    • Design and implement the delivery mechanism for that content.

    • Manage and organize their time to address conflicting priorities.

    • Has the people management skills to extract content and get output reviewed by resources that they have no control over.

    • Has the experience to document a product that is under development.

    Preferred EducationBachelors

    Preferred Level of Work Experience3 - 5 years

    Remote TypeHybrid Remote

    We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

  • Explore Group

    Technical Writer

    2 days ago

    Explore Group London, United Kingdom

    _Technical Writer - Junior Level - Perm K Per Annum_ · We're working with a company in the Data space, who are looking for experienced technical writers to join on a freelance contract basis. · **Responsibilities** · - Explain technical ideas in simple language · - Create user do ...

  • Plexus

    Technical Writer

    1 week ago

    Plexus London, United Kingdom

    **Technical Writer | Permanent | Fully Remote (Europe and Asia)** · Plexus has partnered with an exciting start-up that is building brand new fully decentralized cloud storage technology that allows web3 developers to decentralize their tech stacks. · They are looking for a techn ...

  • Understanding Recruitment

    Technical Writer

    6 days ago

    Understanding Recruitment England, United Kingdom

    BBBH16561_ · **Posted: 24/11/2023** · **£500 - £1000 per day** · *** · **England** · *** · **Permanent** · *** · **Technical Writer** · **Location: Fully Remote** · **Day Rate: £ Outside IR35)** · **Contract Length: Initial 3 Months** · Are you an exceptional Technical Writer wi ...

  • DG Partnership Ltd

    Technical Writer

    1 week ago

    DG Partnership Ltd London, United Kingdom

    **Technical Writer - £35,000-£40,000 + Benefits · - London** · **The Role · Are you ready for an exciting new challenge? Do you have proven working experience in technical writing of software documentation? If so, we want to hear from you. · We are looking for a Technical Writer ...

  • RBS

    Technical Writer

    1 week ago

    RBS London, United Kingdom

    Join us as a Technical Writer · - We'll look to you to advocate for end users and customers that will be using our documentation · - You'll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guides · - H ...

  • Aztec Group

    Technical Writer

    1 day ago

    Aztec Group London, United Kingdom

    **Reporting to Technology Change Director** · At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that pro ...

  • Monotype

    Technical Writer

    1 hour ago

    Monotype London, United Kingdom

    We are eager to find a senior-level Technical Writer to establish and build a team to create and publish technical content for users of our Monotype Fonts product. To succeed in this role you need to have a passion for user-centered content that's clear, concise, and relevant. Yo ...

  • Plexus Resource Solutions Ltd

    Technical Writer

    5 days ago

    Plexus Resource Solutions Ltd London, United Kingdom Full time

    Technical Writer · Blockchain Infrastructure · Remote · Plexus are on the hunt for a Technical Writer to join a well-funded Layer 1 solution focused on the development of blockchain infrastructure. They are seeking a Technical Writer to create technical articles to help users to ...

  • Millennium

    Technical Writer

    1 hour ago

    Millennium London, United Kingdom

    Technical Writer · **Principal Responsibilities**: · - Collaborate with internal engineering and development teams to obtain an in-depth understanding of the product and the documentation requirements · - Create and maintain technical documentation that is accurate, comprehensive ...

  • Yokoy

    Technical Writer

    1 hour ago

    Yokoy London, United Kingdom

    **Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring** · **After closing our $80M Series B funding last year and going through a hyper growth phase, ...

  • Temenos

    Technical Writer

    1 week ago

    Temenos London, United Kingdom

    **ABOUT TEMENOS** · Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together. · We serve over 3000 banks fr ...

  • TradingHub

    Technical Writer

    6 days ago

    TradingHub London, United Kingdom

    **About TradingHub** · Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the fron ...

  • TaxDome

    Technical Writer

    1 week ago

    TaxDome London, United Kingdom

    **Qualifications**:Technical Writer · TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. We're looking for an outgoing sales r ...

  • Man Group

    Technical Writer

    2 days ago

    Man Group London, United Kingdom

    The Role · We are looking for a technical writer to join the team, collaborating daily with our team of highly skilled software engineers to craft and maintain high quality, technical, customer-facing documentation. This will also include creating jargon-free content for technica ...

  • Cynergy Bank

    Technical Writer

    1 day ago

    Cynergy Bank London, United Kingdom

    **Hybrid Working Pattern - 3 days in Office & 2 WFH** · **About us** · Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments ...

  • LMA Recruitment

    Technical Writer

    1 day ago

    LMA Recruitment London, United Kingdom

    **Sector**: LMA UK Human Resources · - **Contact**: Jenny Maxwell · - **Client**: LMA · - **Location**: City of London · - **Salary**: £430 - £570 per day · - **Expiry Date**: 29 December 2023 · - **Job Ref**: BBBH435501_ ...

  • Applied Data Science Partners

    Technical Writer

    1 day ago

    Applied Data Science Partners London, United Kingdom

    **Overview** · **The Role** · - Develop technical proposals with clarity, persuasiveness, and technical accuracy. · - Collaborate with technical leaders to gather necessary information for proposals. · - Enhance internal review processes to ensure high-quality proposal submission ...

  • Opus Recruitment Solutions

    Technical Writer/technical Author

    1 week ago

    Opus Recruitment Solutions London, United Kingdom

    I am currently working with a fantastic digital agency who are on the lookout for a Technical Author/Technical Writer. The client is looking to interview this week for a December start date. · - 12 month contract. · - Fully Remote. · - £350-£400. · - Inside IR35. · **Technical Wr ...

  • Opus Recruitment Solutions Ltd

    Technical Writer/technical Author

    5 days ago

    Opus Recruitment Solutions Ltd London, United Kingdom

    I am currently working with a fantastic digital agency who are on the lookout for a Technical Author/Technical Writer. The client is looking to interview this week for a December start date. · - 12 month contract. · - Fully Remote. · - £350-£400. · - Inside IR35. · Please reply w ...

  • Redline Group

    Technical Content Writer

    1 day ago

    Redline Group London, United Kingdom

    Technical Content Writer - Luton, Bath, London - Hybrid/Remote · An exciting job opportunity has arisen for a Technical Content Writer to join this Technical Marketing Consultancy with offices based in Luton, Bath, and London, who offer remote working with only the occasional vis ...