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    Credit Controller - United Kingdom - Kone México

    Kone México
    Kone México United Kingdom

    2 weeks ago

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    Description
    Regional Credit Controller page is loaded Regional Credit Controller

    Bewerben locations Chertsey time type Vollzeit posted on Vor 2 Tagen ausgeschrieben job requisition id R The Regional Credit Controller reports into the Service Regional Collections Manager and is responsible to conduct Collection activities, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.

    Responsibilities will include (but not limited to):

    Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.

    Ensuring that debt is collected within set targets and outstanding monies are actively chased.
    Identifying, recording, and processing end to end dispute resolution.
    Conducting collection calls in a structured way and updating and maintaining notes in multiple systems.
    Managing customers with complex billing requirements across multiple sites.
    Recording invoice disputes in credit management system.
    Resolving invoice disputes, to conduct investigation through to root cause resolution and systems or process fix.
    Processing credit and credit re-bill requests in the system as required.
    Responsible for account reconciliations end to end AR.
    Attending regular regional debt calls and ledger reviews.
    Building and maintaining excellent working relationships with customers and internal key stake holders.


    Skills & Experiences:
    At least two years' experience of Credit Control and Debt Collection or Customer Service dispute resolution.
    Comfortable working in a high volume and fast-paced environment.
    Service background is desirable.
    Good communications in both written & spoken English.
    User knowledge of SAP is desirable.
    Sound IT skills - Intermediate Excel (Pivot Tables, VLU).
    Competent negotiator and influencer.
    Detail focused.
    Collaborative team player and able to work independently.

    Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme plus Quarterly Commission.

    Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen.

    Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit.

    Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird.

    Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.

    Weitere Informationen finden Sie unter
    #J-18808-Ljbffr
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