Jobs
>
Oxford

    Market Research Director - Oxford, Oxfordshire, United Kingdom - Ipsos

    Ipsos
    Ipsos Oxford, Oxfordshire, United Kingdom

    3 weeks ago

    Default job background
    Description

    Join us and be part of the largest mystery shopping agency in the world, helping clients improve their business performance across all channels.

    This role is all about client retention and delivering the "So What" - ultimately helping our clients succeed.

    You will be part of a highly skilled Account Management team whose primary responsibility is ensuring retention and client satisfaction across our Mystery Shopping clients.

    You will follow best practices across the Account Management team and identify where efficiencies and improvements in processes can be made.

    You have responsibility for gauging your client's needs and working with the Account Management Director to ensure they are resourced correctly.

    You will be responsible for managing several medium to large accounts within the portfolio and be responsible for its profitability, retention and client satisfaction.

    You may be called upon to mentor or guide more junior members of the team to support their development, or the needs of their clients.

    Support our Operations team in the ongoing improvement and efficiency of our specialised transport mystery shopper panel - designing and supporting in the delivery of shopper training and using data insights to identify individual and panel wide training needs.

    In addition, you will take an active stance in your personal development to ensure that you are continually improving your skill set.

    Along with the Client Success Director and Associate Directors, you will have responsibility for ensuring QBR standards are being met and creating 'aha' moments for clients beyond simple data provision.

    You will hold regular financial health checks on your programmes and ensure programme health at all times.
    You will model our Ipsos behaviours and inspire those around you to excel for our clients.
    Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.
    Experience in Market Research or Mystery Shopping to at least Research Manager level
    Experience in running medium to large-scale research programmes
    Experience of managing project finances and ensuring projects are delivered within budget
    Experience in the design and implementation of processes, including evaluating them to identify ongoing improvements
    Project management skills - managing multiple project cycles, coordinating multiple teams and working to deadlines
    Strong organisational skills - ability to work across multiple projects at the same time, demonstrating proactivity and flexibility
    Proficient in Microsoft Word, Excel and PowerPoint

    Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs.

    For roles at Research Manager level and above we also offer private healthcare.

    In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

    Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views.

    We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

    Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years.

    With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights.

    Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets.

    The Channel Performance Service Line is home to the largest mystery shopping agency in the world. We also offer Geolocation Surveys, Site Audits & Installations, and foundational research within our portfolio of services.

    Our purpose is to help our clients improve their business performance across all channels in which they serve their customers - brick and mortar retail, digital e-commerce, and contact centers.

    We do this by helping them size channel opportunities, measure the delivery of brand promises, and drive compliance and sales conversion across these channels.

    #
  • University of Oxford

    Personal Assistant to The Director of Research

    1 week ago

    University of Oxford Oxford, United Kingdom

    Are you an enthusiastic and organised individual? Are you looking for an exciting opportunity to work in a varied support role within a research environment? · If so, we are looking for a Personal Assistant to the Director of Research, to join the Kennedy Institute of Rheumatolog ...

  • University of Oxford

    Personal Assistant to The Director of Research

    1 week ago

    University of Oxford Oxford, United Kingdom

    Are you an enthusiastic and organised indivdual? Are you looking for an exciting opportunity to work in a varied support role within a research environment? · If so, we are looking for a Personal Assistant to the Director of Research, to join the Kennedy Institute of Rheumatology ...

  • M3EU

    Associate Director, Market Research

    2 weeks ago

    M3EU Abingdon, United Kingdom

    Company Description · **About M3**: · Founded in 2000, with start-up investment capital from Sony, M3's mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the a ...

  • University of Oxford

    Director of Research

    3 weeks ago

    University of Oxford Oxford, United Kingdom Full time, Fixed-Term/Contract

    The five-year Accelerator Fellowship Programme will build on the core disciplinary strengths of the Institute for Ethics in AI and the University of Oxford, especially in moral philosophy, political philosophy, and legal philosophy. The programme will work in close collaboration ...

  • OBN Ltd

    Director of Policy and Research

    3 weeks ago

    OBN Ltd Oxford, Oxfordshire, United Kingdom

    The institute, an independent charity founded by ten University members working together with our funder UKRI's Engineering and Physical Sciences Research Council, has completed its rapid start up phase, initialized in 2018 and delivering a fully functional autonomous institute. ...

  • Oxford University Press

    Policy Research Director

    3 weeks ago

    Oxford University Press Oxford, Oxfordshire, United Kingdom

    We are the world's largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. This is an exciting opportu ...

  • Natural Environment Research Council (NERC)

    Associate Director, Research Capital and Place

    2 weeks ago

    Natural Environment Research Council (NERC) Swindon, United Kingdom

    Associate Director, Research Capital and Place · **Salary**: £61,227 per annum · Grade: UKRI - Band G · Hours: Full time · Contract Type: Open Ended. · Location: Polaris House, Swindon, Wiltshire. · Closing date: 12th March 2023 · **Purpose** · This is a new senior leadership rol ...

  • University of Oxford

    Head of Research Support and Facilitation

    2 weeks ago

    University of Oxford Oxford, United Kingdom

    An excellent opportunity has risen at the School of Geography and Environment (SoGE) as we are in search of a Head of Research Support and Facilitation. · The Head of Research Support and Facilitation is a key post and is responsible for delivering a high-quality service across t ...

  • University of Oxford

    Graduate Studies Administrator

    2 weeks ago

    University of Oxford Oxford, United Kingdom

    The Centre for Criminology is looking to appoint a suitably qualified person to the position of Graduate Studies Administrator. The postholder will play a key role in leading the administration of the Centre's programme of taught and research graduate degrees, including admission ...

  • University of Oxford

    Associate Director Iddo

    3 weeks ago

    University of Oxford Oxford, United Kingdom

    We are seeking to appoint an Associate Director with the Infectious Diseases Data Observatory (IDDO), at the Centre for Tropical Medicine, where you will work alongside the Director to deliver IDDO's vision and mission, as set out in its strategic plan. · IDDO works collaborative ...

  • University of Oxford

    Quantitative Research Assistant

    2 weeks ago

    University of Oxford Oxford, United Kingdom

    The Oxford Department of International Development is seeking to recruit two Quantitative Research Assistant who will work as part of the Young Lives research team to support agreed research priorities. The post holders will be expected to work collaboratively with researchers an ...

  • University of Oxford

    Administrative Officer

    3 weeks ago

    University of Oxford Oxford, United Kingdom

    The Nuffield Department of Population Health (NDPH) contains world-renowned population health research groups and provides an excellent environment for multi-disciplinary research and teaching. NDPH is a major international centre for research into chronic diseases, such as cance ...

  • Oxford University Hospitals NHS Foundation Trust

    Clinical Research Practitioner

    3 weeks ago

    Oxford University Hospitals NHS Foundation Trust Oxford, United Kingdom

    The Clinical Research Practitioner is an autonomous specialist working within the multi-disciplinary team. The post holder will take responsibility for the co-ordination and management of a caseload of patients who have consented to participate in certain research studies. These ...

  • University of Oxford

    Departmental Lecturer in Criminology

    2 weeks ago

    University of Oxford Oxford, United Kingdom

    The Centre for Criminology is looking to appoint a suitably-qualified early career academic to a 12 month Departmental Lectureship in Criminology. This is to cover the short-term absence of one member of staff and the partial buyout of a number of staff to undertake externally-fu ...

  • University of Oxford

    Postdoctoral Research Officer

    1 week ago

    University of Oxford Oxford, United Kingdom

    **About the role** · The Department of Social Policy and Intervention at the **University of Oxford** is seeking a **Postdoctoral Research Officer** to provide research support to two new initiatives: the _Nuffield Humanitarian Forum_, and the _Global Commission of Modern Slavery ...

  • University of Oxford

    Programme Administrator

    1 week ago

    University of Oxford Oxford, United Kingdom

    Drawing on the University's world-leading expertise in climate science and policy, Oxford Net Zero aims to transform policies and practices at multiple scales to achieve net zero emissions and sustainable development. This is an exciting opportunity to be part of an ambitious res ...

  • University of Oxford

    Head of Operations and Delivery

    1 week ago

    University of Oxford Oxford, United Kingdom

    The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemi ...

  • University of Oxford

    Research Assistant

    3 weeks ago

    University of Oxford Oxford, United Kingdom

    The Oxford Internet Institute is a world-leading department at the University of Oxford, conducting cutting-edge multi-disciplinary research on societal challenges and opportunities in the face of rapidly advancing digital technological change. Our goal is rigorous intellectual i ...

  • University of Oxford

    Personal Assistant

    3 weeks ago

    University of Oxford Oxford, United Kingdom

    Oxford Population Health (Nuffield Department of Population Health) contains world-renowned population health research groups and provides an excellent environment for multi-disciplinary research and teaching. · The National Perinatal Epidemiology Unit (NPEU) is an internationall ...

  • University of Oxford

    Research Assistant for Solidarity in Global Health

    2 weeks ago

    University of Oxford Oxford, United Kingdom

    We are seeking to appoint a highly motivated Research Assistant for Solidarity in Global Health at the Centre for Tropical Medicine and Global Health at the Nuffield Department of Medicine. · You will be working as a member of a research group with responsibility for the provisio ...