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    IT Field Support Analyst - Nottingham, United Kingdom - Hamilton Barnes Associates Limited

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    Description

    We are partnered with an IT service provider that focuses on delivering top-notch managed services and maintaining a robust cloud infrastructure for clients.

    As a leading player in the industry, they are committed to providing unparalleled technical support and innovative solutions. Join their team as a Level 1 Support Technician, and be a key contributor to their success.

    As a Level 1 Support Technician, you will be an integral part of a dynamic team, responsible for maintaining the health of their cloud infrastructure and delivering exceptional technical support to valued Managed Service customers.

    Your role will encompass Level 1 support, ensuring that clients receive prompt and effective assistance with their IT needs.
    Provide Level 1 support to address technical issues and inquiries from Managed Service customers.
    Install and configure PC hardware and software technologies to meet client requirements.
    Utilize your expertise to troubleshoot IT hardware and networking issues efficiently.
    Demonstrable 2+ years of experience in a relevant IT-related field.
    Hands-on experience in installing and configuring PC hardware and software technologies.
    Proven expertise in troubleshooting IT hardware and networking challenges.
    Competitive salary of $90,000.
    Opportunities for professional development and career growth.
    Flexible work arrangements to promote work-life balance.
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