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    Business Operations Administrator - London, United Kingdom - Aon Corporation

    Aon Corporation
    Aon Corporation London, United Kingdom

    Found in: Jooble UK O C2 - 9 hours ago

    Default job background
    Full time
    Description

    Member of the UK Executive and AUKL Board, holding SMF24 and SMF3 responsibilities, plus SMF7 responsibilities for other UK regulated boards

    Work with the EMEA COO, UK CEO and RLT to develop the UK strategy, implementing effective operating models to support the strategy.

    Partner with Business Unit Leaders and UK Leadership Team to develop and deliver a target operating model which supports growth and creates an ecosystem that will deliver innovation in addition to driving improvements in the current operations.

    Aon is in the business of better decisions

    As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

    The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime.

    The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector.

    Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour.

    Work with the EMEA COO, UK CEO and RLT to develop the UK strategy, implementing effective operating models to support the strategy.

    Partner with Business Unit Leaders and UK Leadership Team to develop and deliver a target operating model which supports growth and creates an ecosystem that will deliver innovation in addition to driving improvements in the current operations.

    Strong communicator, with experience of developing business strategy and adept at providing creative solutions, overcoming difficult challenges and delivering efficient, risk considered, cost effective client focused operations.

    Support growth in revenue and profit ensuring delivery of short-term financial results and long-term financial goals.

    Develop and drive a multi-year operational strategy (covering technology, operations and D&A) that supports the overall business objectives, including achieving growth, margin, market share, quality, colleague engagement and client experience targets.

    Design, own and deliver the UK operating model across all elements of Client Service Delivery, Business Platforms, embedding risk and compliance, Procurement, technology, D&A and Growth Operations, that reflects the global Business Services and Client Service Delivery approach.

    Support the development of M&A strategy with UK CEO, UK CCO and UK CFO.
    Lead change management and transformation across the UK
    Lead change management and transformation in the UK and the execution of central initiatives to deliver business results. Develop and lead the organisational change agenda on behalf of the UK CEO and EMEA COO.

    Partner with UK CEO, UK CFO and Leadership Team to develop the merger, divestments and acquisition agenda and lead operational integration activities.

    Champion innovation across the UK.
    Operate as the leader of the Aon Business Services organization in the UK

    Be an active member of the EMEA Aon Business Services leadership team, shaping initiatives that have an impact on the UK.

    Champion the creation and development of a unified Aon Business Services organization across EMEA, including the build and use of a UK Client Services Hub, unifying operational activity across UK business, EMEA and globally.

    Partner with Aon Business Services leaders and teams to fully maximise global teams (Operations, Technology, Procurement, Security and D&A) within the UK.

    Create an effective governance model to enable Aon Business Services leaders to be able to operate across the UK.

    Partner with the Aon Business Services team and people organisation to develop career growth strategies for Operations colleagues through trainings, skills upgrades and career development plans.

    Ensure the measurement and delivery of operational and other performance metrics in the UK.

    In conjunction with GSM, maintain relationship with third party providers, resolving issues and drive more effective performance where needed.

    Work with Leadership Team to ensure that effective processes are embedded across the UK to ensure risk is led, an effective control environment is in place and the UK remains aligned with all regulations and corporate policies.

    Ensure that Enterprise Risk Management practices are embedded in the UK.

    Work with the Aon Internal Audit to understand potential risks within operating practices and ensure audit findings are closed quickly and effectively.

    Ensure that effective operational resilience, business continuity and disaster recovery planning is in place.
    Stakeholder management, interpersonal skills, and relationship building skills are required for the successful execution of this role
    Experience leading and driving sophisticated projects to completion
    Ability to lead by influence and drive consensus among senior executives as well as lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals
    Ability to lead by influence and drive consensus among senior executives as well as lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals
    Motivation, coaching and development of staff and evidence of proactive management of performance issues.
    evidence of applying industry standard methodology or solutions to reduce risk or improve customer service.

    A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues.

    In addition to our comprehensive benefits package, we encourage a diverse workforce.

    Plus, our agile, inclusive environment allows you to lead your wellbeing and work/life balance, ensuring you can be your best self at Aon.

    Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

    We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

    Please contact us to request an accommodation on

    Dependant on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement.

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