- Collaborate with stakeholders to forge close working relationships.
- Coordinate processing of orders & shipping.
- Expand customer orders where possible & encourage use of our POL service.
- Update & maintain accurate customer records.
- Ensure that all orders/queries are resolved within agreed timescales to customer satisfaction.
- Nurture customer relationships & build an understanding of their needs.
- Provide insight & identify opportunities to improve the customer experience.
- Experience in a customer facing or sales role.
- Educated to A level standard.
- Proficient user of MS Office & business systems.
- Excellent communication & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Good at building relationships & committed to providing excellent client service.
- Well organised & able to work to tight deadlines.
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more
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Sales Support Representative - Altrincham, Greater Manchester, United Kingdom - British Coatings Federation
1 week ago
Description
We supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from a pioneering paints company that's committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations.
For more information please visit
You will support our national network of Dulux Decorator Centres to deliver a high quality customer experience by coordinating internal sales activities as well as help develop sales through our Priority Order Line (POL) service.
Job Responsibilities
Job Requirements
What Makes You Stand Out
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 38534