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    Business and Sales Administrator - London, United Kingdom - CallTower

    CallTower
    CallTower London, United Kingdom

    1 week ago

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    Description
    All Jobs Remote Sales Operations Administrator


    We are seeking a detail-oriented and proactive Sales Operations Administrator and Quoting Specialist to join our team in the EMEA region.

    The ideal candidate will be responsible for supporting sales operations and managing the quoting process to ensure accuracy and efficiency.

    An efficient sales support administrator contributes to quality customer service and helps the sales team meet its targets.
    Administrators require good organizational skills to coordinate all aspects of sales administration. Administrators require good clerical skills, together with computing and data entry skills.
    Provide frontline support for Sales Leadership.
    Support the sales team with administrative tasks such as data entry, report generation, and CRM maintenance.
    Manage the end-to-end quoting process, including gathering requirements, pricing analysis, and preparing quotes for customers.
    Collaborate with sales, finance, and product teams to ensure accurate and timely quoting and pricing information.
    Monitor and analyze sales data to identify trends and provide insights for optimizing the quoting process.
    Act as a liaison between sales representatives and internal departments to resolve any quoting-related issues.
    Execute and create supporting marketing/business development responses to formal RFP's/RFI's, white papers – Marketing to assist with templates and tracking deliverables from contributors

    Maintain a library of communication materials, letters, proposal responses, company information, biographies, client lists, award, client references, sales discovery documents, sales checklists, SOW's, Scopes of work, etc.

    Provide sales and marketing support in any way needed for targeted opportunities, such as preparing presentations and presentation materials, and conducting supporting research on clients and prospects.

    Responsible for SalesForce activities
    Training updates
    Quotes/orders for sales management- Might require calling on new customers to request CSR's or additional information to process order
    Organizing training programs to increase job knowledge of sales reps and enhance their skills.
    Utilize CRM tools in managing business transactions with various clients
    Contact clients where needed to provide quotes, proposals and assist to close sales deals
    Bachelor's degree in Business Administration, Finance, or related field.
    ~ Proven experience in sales operations, quoting, or related administrative roles.
    ~ Strong analytical skills with the ability to interpret sales data and provide actionable recommendations.
    ~ Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite.
    ~ SalesForce experience preferred
    ~ Knowledge of Microsoft Office products required
    ~

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