Jobs
>
Edinburgh

    Client Services - Edinburgh, United Kingdom - Blackrock, Inc.

    Blackrock, Inc.
    Blackrock, Inc. Edinburgh, United Kingdom

    1 week ago

    Default job background
    Description

    Description

    About this role

    Want to elevate your career by being a part of the world's largest asset manager? Do you thrive in an environment that fosters positive relationships and recognizes great performance?

    At BlackRock, we strive to empower our employees and actively engage your involvement in our success. We know you want to feel valued every day and be recognized for your contribution

    Who is BlackRock?

    As of June 30, 2023, the firm handled approximately $9.4 trillion in assets on behalf of investors worldwide. BlackRock helps investors build better financial futures, our technology and services empower millions of investors to save for retirement, pay for further education, buy a home and improve their financial well-being.

    Opportunity

    BlackRock is currently seeking an Operations professional at the Associate level to become part of an outstanding opportunity to join a newly formed Investment Operations team. The diverse role spans multiple Middle Office functions including:

    Transaction Management, Derivatives & Collateral Management, Corporate Actions, Reconciliations and Relationship Management.

    The team plays an integral role within the organization, interacting with multiple internal and external parties to ensure risk is minimized, processes are efficient and high levels of client service are achieved, in what is an evolving and dynamic environment. You will have a unique opportunity to demonstrate both your technical knowledge and soft skills, performing daily investment operations tasks and facing off directly to the client to ensure we are meeting their goals.

    You like to:

    · Work in a culture of openness, inclusion, and proactive engagement at all levels.

    · Foster strong internal & external relationships, with a focus on collaboration & client service.

    · Support the team leader in overseeing the client experience, participating and where necessary facilitating client calls, to build relationships, troubleshoot and agree strategy.

    · Support the team leader in managing and sustaining a robust team to meet client expectations and maintain operational efficiencies.

    · Can contribute as both a self-starter and team collaborator in a fast-paced, high-intensity environment.

    · Maintain operational risk management targets and client performance targets.

    · Build agendas, collate, and trend issues requiring remediation and drive resolution.

    · Analyze data to increase transparency, drive decisions and challenge the status quo.

    You have:

    · A broad technical knowledge of Investment Operations, connecting the dots to solve sophisticated problems. Aladdin knowledge is preferred but not essential.

    · Possess and demonstrate a solid understanding of various investment prod

    y/several of the following areas is desirable: Transaction Management, Derivatives & Collateral Management, Corporate Actions, Reconciliations and Relationship Management.

    The ability to influence, negotiate and partner with clients and business partners to push through agendas.

    · Excellent verbal and oral communication, capable of articulating complex problems and influencing behavior both internally and externally.

    · Strong control/risk mitigation mentality; ability to identify, manage and apply excellent judgement in critical issue scenarios and articulate this seamlessly to clients where necessary.

    · Strong attention to detail and organizational skills.

    · Appetite to grow in the role and potential to develop leadership responsibilities / deputize in the absence of Team Leader.

    · Fluency in English language is required, German language would be beneficial.

    Our benefits

    To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

    Our hybrid work model

    BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

    About BlackRock

    At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

    This mission would not be possible without our smartest investment – the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

    For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn:

    BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

    #J-18808-Ljbffr
  • Meraki

    Client Services

    2 days ago

    Meraki Edinburgh, United Kingdom

    Meraki Talent are looking for customer focused team players for a Client Services opportunity within the heart of Edinburgh's Financial Services district. · You will be responsible for offering support to existing customers via telephone and webchat, ensuring a first class custom ...

  • Meraki

    Client Service Specialist

    22 hours ago

    Meraki Edinburgh, United Kingdom

    **Client Service Specialist** · Edinburgh · Permanent, full-time · Excellent Salary · Meraki Talent are partnered with one of the UK's largest banking and financial services institutions to appoint a Client Service Specialist on a full-time, permanent basis. This opportunity is b ...

  • Meraki

    Client Service Specialist

    3 days ago

    Meraki Edinburgh, United Kingdom

    Client Service Specialist · Edinburgh · Permanent, full-time · £24,000 · Meraki Talent are partnered with one of the UK's largest banking and financial services institutions to appoint a Client Service Specialist on a full-time, permanent basis. This opportunity is based in Edinb ...

  • JPMorgan Chase Bank, N.A.

    Client Service Specialist

    59 minutes ago

    JPMorgan Chase Bank, N.A. Edinburgh, United Kingdom

    We are actively looking for driven individuals who are collaborative, engaging and motivated to provide a first-class experience to clients. If you are a detail-oriented natural communicator with a passion for high quality service, the Client Service team may be the one for you. ...

  • Search Consultancy

    Client Services Consultant

    3 days ago

    Search Consultancy Edinburgh, United Kingdom

    Client Services Consultant · Our client who is a UK Investment management company are looking to add a Client Services Consultant to there digital channels team due to growth of the business on a full time permanent basis. · Working Hours - Monday to Friday - 7 hours per day betw ...

  • Montpellier Resourcing

    Client Services Administrator

    58 minutes ago

    Montpellier Resourcing Edinburgh, United Kingdom

    **Hybrid working available** · **£ EXCELLENT plus bonus and benefits** · A boutique Investment House based in Edinburgh is looking to hire a Client Services Administrator to join their client team. You will be responsible for ensuring that all work agreed with the clients is deli ...

  • Meraki

    Client Service Executive

    22 hours ago

    Meraki Edinburgh, United Kingdom

    **Job purpose** · To coordinate and ensure that excellent service promised to each client is provided in the local office working as part of the client team. Ensuring that all work agreed with a client is delivered and accounted for correctly. · **Key accountabilities** · - To pr ...

  • Search Consultancy

    Client Services Administrator

    22 hours ago

    Search Consultancy Edinburgh, United Kingdom

    Job title: Client Services Consultant; Administration Desk · Reporting to: Digital Administration Manager · Location: Edinburgh · Core hours: 7 hours / day ranging between 7.30am and 5.00pm · **Salary**: Up to £24k · Job Purpose: · The role will suit an individual who likes varie ...

  • Search Consultancy

    Client Services Administrator

    3 days ago

    Search Consultancy Edinburgh, United Kingdom

    Job title: Client Services Consultant; Administration Desk · Reporting to: Digital Administration Manager · Location: Edinburgh · Core hours: 7 hours / day ranging between 7.30am and 5.00pm · **Salary**: Up to £24k · Job Purpose: · The role will suit an individual who likes varie ...

  • JPMorgan Chase Bank, N.A.

    Client Service Specialist

    2 days ago

    JPMorgan Chase Bank, N.A. Edinburgh, United Kingdom

    We are actively looking for driven individuals who are collaborative, engaging and motivated to provide a first-class experience to clients. If you are a detail-oriented natural communicator with a passion for high quality service, the Client Service team may be the one for you. ...

  • eFinancialCareers

    Alternatives Client Services

    3 days ago

    eFinancialCareers Edinburgh, United Kingdom

    **Description** · **About this role** · GAAPS Alternatives | Associate Client Services | Edinburgh · **About BlackRock** · Elevate your career by joining the world's largest asset manager Thrive in an environment that fosters positive relationships and recognises outstanding perf ...

  • Charles Stanley

    Client Services Consultant

    22 hours ago

    Charles Stanley Edinburgh, United Kingdom

    **Job Purpose**: · The role will suit an individual who likes variety, maintains a high degree of accuracy and excellent attention to detail, is able to rise to challenges and can cope with a demanding workload and multiple tasks, efficiently. · **Key Areas of Responsibility**: · ...

  • Pontoon

    Client Service Executive

    22 hours ago

    Pontoon Edinburgh, United Kingdom

    **Job Title: Client Service Executive** · **Location: Edinburgh EH3 - 2 days office based, 3 days working from home** · **Salary: £20,000 pa** · **Contract Length: 6 months initially (possibility of extension)** · **Working hours: Standard office hours Monday - Friday** · An exci ...

  • Pontoon

    Client Services Administrator

    2 days ago

    Pontoon Edinburgh, United Kingdom

    **Job Title: Client Service Administrator** · **Location: Edinburgh EH3 - 2 days office based, 3 days working from home** · **Rate: £12.22ph PAYE** · **Contract Length: 6 months initially (possibility of extension)** · **Working hours:Standard office hours Monday - Friday** · An ...

  • Rettie and Co.

    Client Services Assistant

    3 days ago

    Rettie and Co. Edinburgh, United Kingdom

    **KEY DETAILS**: · **Location**:Edinburgh · **Department**:Lettings · **Reports to**:Associate Director · **Hours of Work: Tuesday - Thursday (approx. 19 hours** · **)** · **Purpose of the role**: · The main aim of the Edinburgh Lettings Team is to ensure an exceptional customer ...

  • Search Consultancy

    Client Services Adviser

    2 days ago

    Search Consultancy Edinburgh, United Kingdom

    Client Services Adviser · Our client who is a UK Investment management company are looking to add a Client Services Consultant to there digital channels team due to growth of the business on a full time permanent basis. · Working Hours - Monday to Friday - 7 hours per day between ...

  • Idex

    Client Service Assistant

    2 days ago

    Idex Edinburgh, United Kingdom

    **Responsibilities**: · - Processing letters of authority and obtaining the relevant information from external providers to assist the Paraplanners in writing initial suitability reports · - Setting up online access for new and existing clients and assisting with all queries in r ...

  • State Street

    Sales and Service Client Services, Officer

    53 minutes ago

    State Street Edinburgh, United Kingdom

    **Who we are looking for?** · **Why this role is important to us** · The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives clients and managers access to the essential financial tools they need to deliver effective investment solutions. From co ...

  • Charles Stanley

    Digital Client Services Consultant

    22 hours ago

    Charles Stanley Edinburgh, United Kingdom

    **Key Areas of Responsibility**: · - Respond to incoming client communications, ensuring timely follow-up as required. · - Ensure high standards of customer service are maintained at all times. · - Liaise with various internal functions to ensure issue resolution. · - Liaise with ...

  • Let Tech Solutions

    Client Services Co-ordinator

    22 hours ago

    Let Tech Solutions Edinburgh, United Kingdom

    **CLIENT SERVICES COORDINATOR JOB DESCRIPTION** · **About the Company** · 'Making Letting Better' is our mission statement, but it's more than just a phrase, it's an ethos and what drives us every day. Our mission is to disrupt the way the letting industry works, creating a Letti ...