Jobs
>
Milton Keynes

    Customer Success Specialist - Milton Keynes, Buckinghamshire, United Kingdom - Ascendant Recruitment Limited

    Ascendant Recruitment Limited
    Ascendant Recruitment Limited Milton Keynes, Buckinghamshire, United Kingdom

    3 weeks ago

    Default job background
    Description

    3 days ago Be among the first 25 applicants

    £25k - £27k + Commission + Benefits

    Milton Keynes - Hybrid 3 days in the office / 2 days from home

    9 month fixed term contract

    Are you solution focused and comfortable dealing with a high volume of customer issues/complaints? Do you thrive in a challenging, customer focused environment? If so, we have a fantastic opportunity for a passionate and experienced Customer Success Specialist to join our clients' busy Service Delivery Team. This role will involve reactively managing all customer accounts including their retention, renewal, and account activities and delivering a first-class customer experience.

    £25k - £27k + Commission + Benefits

    Milton Keynes - Hybrid 3 days in the office / 2 days from home 9 month fixed term contract Are you solution focused and comfortable dealing with a high volume of customer issues/complaints? Do you thrive in a challenging, customer focused environment? If so, we have a fantastic opportunity for a passionate and experienced Customer Success Specialist to join our clients' busy Service Delivery Team. This role will involve reactively managing all customer accounts including their retention, renewal, and account activities and delivering a first-class customer experience. As a Customer Success Specialist, your duties will involve but are not limited to:
    • Resolving customer queries promptly and efficiently, liaising with internal departments and escalating accordingly.
    • Working under pressure in a fast-paced, target driven environment.
    • Escalating more complex queries to the appropriate teams or departments.
    • Liaising with customers directly via telephone and email.
    • Reactively managing all customer accounts. Their retention, renewal, and account activities.
    • Working within SLA's including call and resolution times.
    • Ensuring the delivery of excellent customer service and first-class support at all times.
    • Updating and managing the CRM system accurately.
    • Attending, contributing towards, and presenting at team meetings.
    • Achieving team targets relating to retention and growth.
    • Maintaining a knowledge of product features and functionality.
    To be a successful Customer Success Specialist, you must have:
    • Previous experience providing customer service in a call centre environment.
    • A determination to resolve customers issues positively and efficiently.
    • A strong telephone manner and a desire exceed customer expectations.
    • IT literacy and good knowledge of MS Office.
    • The ability to remain calm and focused when working under pressure.
    • Adaptability to learn new processes and systems quickly.
    • A passion for personal growth and development.
    • A technical product background and/or account management support would beneficial.
    • Knowledge of Salesforce, SAP / CRM systems would be advantageous.
    If you feel you have what it takes to be the Customer Success Specialist please apply today because we'd love to hear from you WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Contract

    Job function

    • Job function

      Other

    • Industries

      Staffing and Recruiting

    Referrals increase your chances of interviewing at Ascendant Recruitment Limited by 2x

    Get notified about new Customer Success Specialist jobs in Milton Keynes, England, United Kingdom .

    Milton Keynes, England, United Kingdom 2 weeks ago

    Milton Keynes, England, United Kingdom 1 month ago

    Hitchin, England, United Kingdom 1 month ago

    Milton Keynes, England, United Kingdom 4 days ago

    Flitwick, England, United Kingdom 4 days ago

    Flitwick, England, United Kingdom 5 days ago

    Chilton, England, United Kingdom 1 month ago

    Luton, England, United Kingdom 1 week ago

    Milton Keynes, England, United Kingdom 4 weeks ago

    Northampton, England, United Kingdom £12.05-£ weeks ago

    St Ippolyts, England, United Kingdom 1 week ago

    Milton Keynes, England, United Kingdom 2 weeks ago

    Milton Keynes, England, United Kingdom 1 month ago

    Customer Care Advisor - Houghton Regis, UK

    Houghton Regis, England, United Kingdom 2 weeks ago

    Customer Care Advisor - Houghton Regis, UK

    Houghton Regis, England, United Kingdom 2 weeks ago

    Northampton, England, United Kingdom 1 week ago

    Northampton, England, United Kingdom 3 weeks ago

    Milton Keynes, England, United Kingdom 1 month ago

    Aylesbury, England, United Kingdom 2 weeks ago

    Northampton, England, United Kingdom £11.44-£ weeks ago

    Inbound Customer Service Advisor - Home New Business

    Greater Northampton Area, United Kingdom 5 days ago

    Great Houghton, England, United Kingdom 2 weeks ago

    Bedford, England, United Kingdom 1 month ago

    Milton Keynes, England, United Kingdom 3 weeks ago

    Luton, England, United Kingdom 1 week ago

    Northampton, England, United Kingdom 1 month ago

    Milton Keynes, England, United Kingdom 4 days ago

    Northampton, England, United Kingdom 2 weeks ago

    Aylesbury, England, United Kingdom 2 weeks ago

    Milton Keynes, England, United Kingdom 2 weeks ago

    We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr
  • Zoho Corporation B.V.

    Customer Success Specialist

    3 weeks ago

    Zoho Corporation B.V. Milton Keynes, United Kingdom

    Are you a skilled relationship-builder with a passion for technology? Zoho is looking for a talented, enthusiastic, results-driven and highly motivated Customer Success Specialist to join our dynamic team in Milton Keynes. · As an Customer Success Specialist, you will be speciali ...

  • MSD

    Customer Success Specialist

    1 week ago

    MSD Milton Keynes, United Kingdom

    Do you have a passion for agriculture, technology, and helping customers succeed? Now's your chance to join a global team that's dedicated to making a positive difference in the world. At our company, you will be a vital part of our mission to provide world-class devices for anim ...

  • Crave Interactive Ltd

    Customer Success Specialist

    1 week ago

    Crave Interactive Ltd Bedford, United Kingdom

    **Job description** · **Customer Success Specialist** · **Hours**:Full time Monday-Sunday · **Duration**:Permanent · **Salary**:£23,000-£27,000 p/a · **Location**:Cranfield, Bedfordshire · Do you love being part of a fun and dynamic team, working in an ambitious and fast-growing ...

  • Contact Web Ltd

    Customer Success Specialist

    2 weeks ago

    Contact Web Ltd Banbury, United Kingdom

    _**Looking for a new challenge? Do you have exceptional B2B and customer service skills? Looking for a great place to work with a company that really care? **_ · Maybe it's time for you to come and join us at Contact Web We are seeking individuals who are not only enthusiastic an ...

  • Web Seller Pro

    Customer Success Specialist

    2 weeks ago

    Web Seller Pro Northampton, United Kingdom

    **Job description** · Web Seller Pro is a leading software company in the automotive industry providing businesses with the highest quality management systems. As a market leader we take great pride in providing our customers with both the best quality product and the best qualit ...

  • Air Marketing Group

    Customer Success Specialist

    2 weeks ago

    Air Marketing Group Northampton, United Kingdom

    This is a leading software company in the automotive industry providing businesses with the highest quality management systems. As a market leader we take great pride in providing our customers with both the best quality product and the best quality customer support. · **Responsi ...

  • MSD

    Customer Success Specialist

    1 week ago

    MSD Milton Keynes, Buckinghamshire, United Kingdom

    Job Description · This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. · Job Description · Do you have a passion for agriculture, technology, and helping customers succeed? Now's your chance to join a global team that ...

  • VitalSource Technologies LLC

    Customer Success Specialist

    5 days ago

    VitalSource Technologies LLC Milton Keynes, Buckinghamshire, United Kingdom

    VitalSource , is hiring a Customer Success Specialist to contribute to our Customer Operations team located in Milton Keynes, United Kingdom (hybrid schedule). · VitalSource is looking to hire a Customer Success Specialist In this role, you will focus on international markets an ...

  • Live - Digital and Marketing Recruitment

    Customer Success Specialist

    2 weeks ago

    Live - Digital and Marketing Recruitment Shenley, United Kingdom

    Job Description · Job Title: Customer Onboarding Specialist · Workplace Type: 5 days Office based · Salary: £25,000 - £30,000 per annum · Location: Radlett, Hertfordshire · Company Overview: Join a dynamic team in the heart of Hertfordshire. We're a leading B2B SaaS platform, bac ...

  • Essity

    Customer Success Specialist

    1 week ago

    Essity Dunstable, United Kingdom

    ESSITY and its TORK brand have created an innovative solution, Tork Vision Cleaning, which makes it possible to optimise the cleaning of facilities through Internet of Things (IoT) technology. · There are **Plenty **of reasons **to work at Essity: · - High reaching starting salar ...

  • Oxford University Press

    Customer Success Specialist

    4 days ago

    Oxford University Press Oxford, United Kingdom

    **ABOUT THE ROLE** · In this role you will be responsible for providing specialist post-sales support to customers in the Law Practitioner sector to improve customer experience and understanding of product/service. This role creates high customer satisfaction and engagement by dr ...

  • Dekra Automotive Ltd

    Automotive Repair Quality Specialist

    2 weeks ago

    Dekra Automotive Ltd Milton Keynes, United Kingdom Full time

    Automotive Repair Quality Specialist · Location: Volkswagen Group's National Learning Centre, Wymbush · Salary: Competitive, DOE · Contract: Permanent, Full time · Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health ...

  • Central and North West London NHS Foundation Trust

    Health Visitor in Training

    1 week ago

    Central and North West London NHS Foundation Trust Milton Keynes, United Kingdom

    CNWL NHS Foundation Trust (Milton Keynes) are delighted to offer suitable applicants, an exciting opportunity to develop their career by undertaking the Specialist Community Public Health Nursing (SCPHN) Health Visiting Course. This is run as a joint programme with Northampton Un ...

  • NFP People Limited

    Supporter Care Specialist

    2 weeks ago

    NFP People Limited Milton Keynes, United Kingdom

    Supporter Care Specialist · We are looking for an experienced Supporter Care Specialist to join an organisation building brighter futures for vulnerable children. · Position: Supporter Care Specialist · Location: Flexibility between home-based or office-based at headquarters in M ...

  • Page Personnel

    Payroll Specialist

    2 weeks ago

    Page Personnel Milton Keynes, United Kingdom

    Renowned employee focused business with great benefits · - Working from home availiable · **About Our Client**: · Our Manufacturing and Production client have been a revelation in recent years not only due their growth but while also having fantastic employee satisfaction levels. ...

  • TSR Legal Recruitment

    New Buisness Development Manager

    1 week ago

    TSR Legal Recruitment Milton Keynes, United Kingdom

    Brand New Role · TSR Legal are excited to be working with a specialist residential conveyancing firm who offer first class service to all their clients nationwide. This fresh & forward thinking modern firm is looking for a Business Development Manager to focus on implementing& gr ...

  • Milton Keynes College

    Course Team Leader and Lecturer: Digital Media

    2 weeks ago

    Milton Keynes College Milton Keynes, United Kingdom

    **Course Team Leader and Lecturer: Digital Media** · **Location**:Milton Keynes*** · **Hours**:37.5 hours per week, 52 weeks per annum · **Salary**: Up to £34,000 per annum · **Apprenticeships**:Development opportunities are available through Apprenticeship standards · **Reportin ...

  • Central and North West London NHS Foundation Trust

    Mental Health Practitioner Camhs Spa

    2 weeks ago

    Central and North West London NHS Foundation Trust Milton Keynes, United Kingdom

    SPA Mental Health Practitioner · An opportunity has arisen with the Milton Keynes Specialist CAMHS SPA Team for a registered professional to work within the SPA Team but also form part of the wider CAMHS multi-disciplinary team. · The successful applicant may have contact with pa ...

  • Village Vet

    Client Care Assistant, Milton

    2 weeks ago

    Village Vet Milton, United Kingdom

    **Practice Profile**: · **Village Vet is a well-established primary care practice group providing excellent levels of veterinary professional care across 30 practices covering London, Hertfordshire and Cambridgeshire.** · Village Vet Milton is a very busy, progressive and forward ...

  • Network Rail

    Systems & Applications Support Specialist

    2 weeks ago

    Network Rail Milton Keynes, United Kingdom

    Job Introduction · We have an exciting new role as a **Systems & Applications Support Specialist** **to provide technical systems support to the Asset Information Data Processing team; manage business continuity, disaster recovery and storage redundancy plans. Provide specialist ...