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    Front Desk Spa Specialist - United Kingdom - Troon International

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    Description

    Esplanade Golf and CC
    Naples, FL 34119, USA

    Description

    Esplanade Golf and Country Club in beautiful Naples, Florida, is excited to announce the exceptional career opportunity of a Spa Front Desk Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

    Key Responsibilities of the Front Desk Agent:

    • Accurately posts all charges to guest's bills.
    • Checks all guests in and out of the resort based on established procedures.
    • Promotes activities and special events the facilities.
    • Provides accurate and complete information about the resort and the surrounding area.
    • Answers guest questions and provides directions.
    • Accountable for all cash, checks and credit card receipts.
    • Accountable for all printed folios and required supporting paperwork.
    • Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
    • Assists with faxing, copying and message taking duties.
    • Promptly answers the phone and direct calls to the appropriate location.
    • Regular and reliable attendance.
    • Performs other duties as required.

    Minimum Qualifications for the Front Desk Agent:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    Other Qualifications:
    • Knowledge of lodging system application.
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