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    Pension Operations Lead - London, United Kingdom - Story Terrace Inc.

    Story Terrace Inc.
    Story Terrace Inc. London, United Kingdom

    1 week ago

    Default job background
    Description

    StoryTerrace, the leading memoir creation platform, is looking for an experienced Customer & Editorial Operations Director to grow project delivery in line with sales, delight clients and drive efficiencies.

    The Director will manage the largest team in the company (15 people and 500 freelancers), report to the CEO and be a member of the senior management team.

    However, less than 2% get the job done StoryTerrace is creating a world where every life story is captured in a meaningful way by turning life stories into books using its proprietary software platform, generative AI and a pool of over 500 vetted freelancers in Europe and North America.

    The publishing-tech scale-up is the market leader in this rapidly evolving category. StoryTerrace is headquartered in London and has ±30 employees across the UK and the US. Manage an organisation of 15 employees (including 4 direct reports), 500 freelance contributors and printers to support clients to turn their life story into books
    Track record of building high performing teams in customer success, project management and/ or content production
    Client oriented, data driven approach to process improvement
    Experience in or strong affinity with content production, (book) publishing or journalism
    editorial cost/ content production value; Compensation, Perks & Benefits
    ~ Salary £70k+ depending on experience
    ~ 25 days paid holidays + 8 bank holidays
    ~ Pension (4% + 4%)
    ~ Private health care
    ~ London based hybrid role with flexibility around working hours. Our fixed office days are Tuesdays to Thursdays with weekly breakfast and team lunches
    ~ We value diversity and we encourage applications from all backgrounds, communities and industries as we are committed to having a team that is made up of diverse skills, experiences and abilities.
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