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Leigh

    Vulnerable Customer Specialist - Leigh, United Kingdom - First Response Finance

    First Response Finance
    First Response Finance Leigh, United Kingdom

    6 days ago

    Default job background
    Description

    First Response Finance are theNumber 1 vehicle finance company and A SUNDAY TIMES TOP 100EMPLOYER AND were proud of it Youve only got tohave a look at our customer and employee reviews to see howimportant our people are and we take their happinesshealthandworklifebalanceveryseriously.

    We haveseen considerable growth as an organisation and so we are lookingto grow our Customer Servicedepartments.

    Payand Benefits:

    • Astarting salary of 25970movingto afterthree yearsalong with an annual company bonusscheme
    • Working Monday to Friday with oneSaturday per month
    • Hybrid working at your linemanagers discretion
    • And manymore

    KeyRequirements:

    • A genuineTeam Player working collaborativelywith your colleagues and our customer base
    • Youwill be proactive someone whotakes responsibility for theirlearning and managing of themselves aforward thinker with a real drive togive their best and make a positivedifference and can see the biggerpicture
    • Someone who isresilient who isntafraid to make big decisions and living by our oneof our operating principles: make mistakes and learnfromthem.

    KeyResponsibilities:

    • Thisbusy role will be telephone basedtaking inbound and making outbound calls throughout the day inrelation to a portfolio of customer accounts you are responsiblefor
    • You will demonstrate the ability tounderstand a customers financial situationunderstand the complexity of financeagreements and makesound decisions to ensure a good customeroutcome
    • Be a greatcommunicator with our customers explaining thingssuch as payment plans that you havecalculated withthem

    Toapply for thisposition:

    • Youmust have the permanent right to work in theUK.
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