Jobs
>
London

    Associate Director of Service Management - London, United Kingdom - Tambo

    Tambo
    Tambo London, United Kingdom

    1 week ago

    Default job background
    Description

    Are you passionate about making a tangible impact in the e-commerce space? As a pivotal member of our team, you'll take on the role of driving growth strategies and leading a portfolio of key accounts and monitoring and ensuring their satisfaction, while also nurturing a team of dedicated account managers and executives to achieve their targets and objectives, and staying close to their performance against these.

    Reporting directly to the Managing Partner, you'll guide team members to drive growth across client accounts.

    With the opportunity to mentor direct reports in the future, you'll play a crucial role in shaping our agency's success and empowering the brands we work with.

    Tambo is a the Global Marketplace Services Platform that helps brands grow their sales on Amazon and other marketplaces whether theyare starting out, looking to expand or simply optimising their current listing to drive performance.

    We offer a broad range of strategic, optimisation, management and advertising services in the UK and around the world.
    You will have proven success in delivering growth, and be equally happy analysing data aspresenting to clients.

    You will also need to be a visionary, developing a strategy for embedding best practices and building efficiencies within your team.

    A strong commercial mindset
    ~5+ years of experience building Amazon Advertising Strategies
    ~People Management Experience
    ~ Excellent at building and developing relationships with clients in order to gain mutual trust
    ~ Ability to analyse numerical data and identify reasonable and rational conclusions, and convert these into logical strategies to take advantage of the opportunities identified
    ~ Driven to find opportunities for clients to grow their Amazon business
    ~ Entrepreneurial attitude, with a passion for running a business unit as if it was your own
    ~ Strong leadership, people management, and team building skills
    ~ Bachelor's degree or sufficient equivalent experience

    Nurture and empower your team to deliver a best in class service for our client partners, and foster a sense of community and togetherness within your team
    Support in the creation and delivery of training materials for both internal and external development needs
    Support in the roll out and company wide adoption of Tambo initiatives i.e. Tambo Tech
    Monitor client contract expiration dates and propose / agree renewals with an emphasis on an expanded scope and remit
    Business Development- identify opportunities to optimise client's Amazon performance and present a business case
    New business – represent Tambo in new business opportunities and develop proposals and consultative selling within the key accounts / accounts that you are leading
    Client Management - lead client business and activate client JBP's with Amazon
    Oversee the execution of client promotion & merchandising plans
    Conduct a commercial review of client account and make recommendations on pricing and fulfilment options
    Prepare client reports to highlight performance and identify account improvements
    Represent Tambo's values within the business (Champion, Courage, Citizen and child)
    Attend and speak at Marketplace events
    Flexible working
    Technology allowance
    Cycle to work scheme and Tech scheme
    Contributory pension
    Discretionary annual bonus
    We are a flexible employer. that way you will have the energy and commitment to make Tambo a success.

    We work in the same office at least once a week and meet up once a month for social occasions.

    Technology is at the core of our business, enabling our services, empowering our employees, providing collaboration. Tambo employees are measured on their results and rewarded on performance.
  • Understanding Recruitment

    IT Services Manager

    1 week ago

    Understanding Recruitment London, United Kingdom

    **IT Services Manager** · An exciting opportunity has arisen for an IT Services Manager to join an amazing charity and assist the delivery of their technology services. The IT Services Manager will be joining the Vauxhall, London offices with an extremely flexible hybrid style of ...

  • Domus Recruitment Ltd

    Service Manager

    1 week ago

    Domus Recruitment Ltd London, United Kingdom

    Domus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in East Lancashire, you will be responsible for the delivery of high quality and person-centred support to adults ...

  • Capita

    Service Manager

    3 days ago

    Capita London, United Kingdom

    **Employed Resource Service Manager** · **Overview** · Capita Resourcing has developed a new engagement model; Employed Resource Model (ERM) within our Contingent Labour service offering to our Managed Service clients. This will require permanent resources to be sourced, selected ...

  • Atalian Servest

    Services Manager

    4 days ago

    Atalian Servest London, United Kingdom

    **Job Reference: /MP/19-12/775/28** · **Job Title: Services Manager** · **Location: 111 Buckingham Palace Road, London - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 40 hours per we ...

  • Eames Consulting

    IT Service Manager

    1 week ago

    Eames Consulting London, United Kingdom

    Our client, a **Lloyd's of London syndicate,** is looking for an **IT Service Manager.** · This is a **brand new role** where you will be engaging with **IT leaders** to build the relationship among technical support teams, vendors and business stakeholders.You will be the **PoC ...

  • NonStop Consulting Ltd

    Service Manager

    1 week ago

    NonStop Consulting Ltd London, United Kingdom

    Service Manager - Adoption Agency - National Charity - Hybrid working - Trauma informed service - therapeutic work - Family history · We are looking to recruit a Service Manager for a Charity's adoption agency in Newham. If you are a manager looking for a challenge in a niche mar ...

  • Aspion

    Service Manager

    1 week ago

    Aspion London, United Kingdom

    **Job Opportunity: Services Manager** · **Location: Marylebone - London** · **Pay : £40,532** · **6 Month Contract - Immediate - Could lead to permanent** · Aspion are working on behalf of an oganisation which supports the vulnerable and less fortunate members of the public in te ...

  • The Graduate Project

    Service Manager

    1 week ago

    The Graduate Project London, United Kingdom

    **Responsibilities**: · - To oversee the support, safety, and development opportunities for all young people. · - Ensuring that young people's outcomes are achieved and evidenced via weekly/monthly reports and other relevant documentation. · - To assist the Heads and Directors in ...

  • The Management Recruitment Group

    Service Manager

    4 days ago

    The Management Recruitment Group London, United Kingdom

    _Delivering world class customer service, through an in-house delivery team._ · The Service Manager (Cleaning) will lead the operational planning of an exceptional cleaning service across the King's estate. The Service Manager will be responsible for the effective motivation and ...

  • Safer London

    Service Manager

    1 day ago

    Safer London London, United Kingdom

    **Service Manager** · Location: Face-to-face delivery pan-London, agile working for all other duties · Hours: 35 hours per week, sometimes worked flexibly · **Salary**: Grade D point 1 £38,280 to point 5 £46,340 · **Who we are** · Safer London is a charity working with young Lond ...

  • NonStop Consulting Ltd

    Service Management

    1 day ago

    NonStop Consulting Ltd London, United Kingdom

    *Due to the nature of the assignment details need to remain vague at this point, but the central requirements are: · - Eligibility for getting SC Cleared · - Service management experience · - ITIL · - Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation ...

  • eFinancialCareers

    IT Service Manager

    1 week ago

    eFinancialCareers London, United Kingdom

    Key Skills and Experience: · - Experience of managing a support function within an ITIL environment in a Financial Services company (ideally Exchange or Clearing house), with particular focus on Incident, Problem, Change and Release Management · - Understanding and experience of ...

  • Lifeways

    Service Manager

    1 day ago

    Lifeways Brixton, United Kingdom

    Are you ready to progress your career? To use the skills you have gained and manage the day to day running of our supported living services? · The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community ...

  • Mason Frank

    Manage Services Account Manager

    1 day ago

    Mason Frank London, United Kingdom

    Job Description · **Responsibilities**: · Communicating to both technical and non-technical users. · Analysing the clients needs and helping them refine and define their requirements. · Designing solutions. · Managing clients. · Managing accounts. · Hands on with flows and config ...

  • ERNEST AND FLORENT LTD

    Technical Services Manager

    1 week ago

    ERNEST AND FLORENT LTD London, United Kingdom Full time

    A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. · This role is a hybrid position, and the office is in central London. · The Technical Services Manager Role · Working within a qualified and award-winning team ...

  • London Marriott Hotel Canary Wharf

    Guest Services Manager

    1 week ago

    London Marriott Hotel Canary Wharf London, United Kingdom Full time

    We are hiring for a Guest Services Manager · Your new career at London Marriott Canary Wharf Hotel & Executive Apartments · London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments Canary Wharf tube and West India Quay DLR. Part of Marriott Internati ...

  • Integral UK Ltd

    Technical Services Manager

    3 days ago

    Integral UK Ltd London, United Kingdom

    Job Description · Location: BlackRock London Sites · Reporting to: UK & Ireland Account Manager (Chief Engineer) · Hours: Mon-Fri · Salary: Up to £63k · Position Concept · This key position and challenging role of the Technical Services Manager reports directly to the UK & Ir ...

  • Cobalt Recruitment.

    Technical Services Manager

    22 hours ago

    Cobalt Recruitment. London, United Kingdom Full time

    Cobalt is looking for a Technical Services Manager to join the site team at a Grade A commercial development in the City of Westminster. Reporting into the on-site GM, you'll play a critical role in managing the physical asset ensuring it remains in the peak condition to match th ...

  • Computappoint

    Service Delivery Manager

    1 week ago

    Computappoint London, United Kingdom

    **Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management** · A large IT services & consulting company are looking for an experienced Service Deliv ...

  • Police ICT

    Service Delivery Manager

    1 day ago

    Police ICT London, United Kingdom

    _**Join Police Digital Service as a Service Delivery Manager (SDM) · **_The post holder reports to the Senior Service Delivery Manager who has responsibility for the PDS IT Service Management (ITSM), which manages both the PDS internal services and national policing services that ...