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Sevenoaks

    Team Manager - Sevenoaks, Kent, United Kingdom - Service Care Solutions

    Service Care Solutions
    Service Care Solutions Sevenoaks, Kent, United Kingdom

    3 days ago

    Default job background
    Full time
    Description
    Neighbourhood Housing Team Leader, Kent
    £Permanent, Full-Time (37 Hours per week, Monday to Friday with flexible hours)
    Hybrid - Hybrid working with an office base at Sevenoaks, Kent
    Direct Line Management of 3 members of staff
    To support the delivery of a seamless, effective housing management service for the clients internal and external customers.

    You will manage a small team of Neighbourhood Housing Officers and have a reduced housing management patch under the guidance of the Neighbourhood Housing Managers.

    You shall provide an Out Of Hours Emergency Service Housing Officer contact on a rota basis. Full driving license and access to a roadworthy vehicle with insurance cover required. Lead and develop Neighbourhood Housing Officers to provide excellent services within your patch and the wider team.
    Work with the Neighbourhood Housing Team and Managers to comply with new Housing Consumer Standards.
    Support and provide cover for Neighbourhood Housing Managers in day-to-day operations and enquiries.
    Make decisions in accordance with policy, procedure, and legislation, tailored with appropriate values.
    Take a proactive approach to estate and tenancy management, including enforcement action where necessary.
    Minimum of five years housing management experience.
    Previous people management experience.
    Good understanding of Housing Law, regulation, and legislation.
    Proficient in IT and housing management systems.
    Strong organisation, time management, and prioritisation skills.
    Level 4 Housing Qualification or willingness to work towards gaining.
    Experience of multi-agency/partnership working.
    If you require any additional information regarding the position, please call Alex at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)#J-18808-Ljbffr
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