Mortgage Arrears Specialist - United Kingdom - Ultimate Banking

Ultimate Banking United Kingdom

2 weeks ago

Description

Mortgage Arrears SpecialistLeicestershire area/HybridUp to £35k Do you want to work in a customer focussed environment, building relationships with customers, and offer a first-class service? Our client is a mortgage and savings provider, and they are seeking an experienced arrears individual to join their Servicing team, to undertake all mortgage servicing administration and projects within the mortgage support team.

The role will be focussing on speaking to customers who have found themselves in financial difficulty, and coming to a resolution that benefits both the customer and our client.

The role will also gain you exposure to more complex lending/arrears, such as commercial portfolios and interest only lending, as our client is happy to train the successful individual in these areas.

Our client operates a hybrid approach to the working week, with 2 days in the office (one must be a Thursday and the other of your choice).

Duties will include:
Manage customers primarily 1 month and over, by having regular communication and agreeing payment arrangements.
Identify potential impairment and find suitable solutions to help the customer, with ongoing management and reporting.
Engage with borrowers experiencing ongoing or one-off instances of missed payments.

Term expiries – where the repayment strategy is highlighted to not be in place, liaise with customer to find a satisfactory outcome for repayment of funds owed.

Recognise potential customers who could benefit from a referral to an equity release/lifetime mortgage company.

To have empathy with and understand customers circumstances, to find a suitable repayment solution keeping the customers best interest at the fore front.

Liaise with Solicitors and Estate Agents with regards to repossessing a property taking the process through to sale completion.

To process repayment holiday requests, ensuring consideration is given to whether or not forbearance needs to be considered and escalating where appropriate.

Assess and authorise up to 3 months interest only repayment requests, ensuring appropriate diary notes are placed onto the account so that mortgages revert to repayment at the appropriate time.

Play an important role in the success of managing the mortgage portfolios as part of the servicing team.

The successful candidate will possess:
Mortgage Arrears experience.
Confident approach to speaking with customers regarding their financial difficulties.
Experience with more specialised lending would be highly desirable.

Arrears Specialist

23 hours ago

Metro Bank PLC London, United Kingdom

**Team** Operations · **Location** Liverpool Street · **County** Central London · **Ref #** 18469 · **Closing Date** 27-Jan-2023 · Do you have an eagle eye for detail? Are you passionate about helping customers entering insolvency, resolving complaints and complex arrears cases? ...
Mortgage Arrears Specialist

1 week ago

Metro Bank PLC London, United Kingdom

**Team** Mortgages, Operations · **Location** Holborn Office · **County** Central London · **Ref #** 21238 · **Closing Date** 11-Mar-2024 · We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing the best out in our col ...
Arrears and Collections Specialist

3 weeks ago

CCR Recruitment Group 0208 301 3555 London, United Kingdom

**Arearrs and Collections Specialist** · **Location**:Croydon after probation period you are offered remote / hybrid working** · **Must be able to start March 6th 2023** · **Salary**: Up to £24,000 DOE plus monthly bonuses and benefits package · Your role as an Arrears and Collec ...
Arrears and Collections Specialist

1 day ago

CCR Recruitment & Selection London, United Kingdom

**Arearrs and Collections Specialist - Immediate Start** · **Location**:Croydon after probation period you are offered remote / hybrid working** · **Must be able to start early January 2023** · **Salary**: Up to £24,000 DOE plus monthly bonuses and benefits package · Your role as ...
Arrears Specialist

3 weeks ago

Pepper UK Uxbridge, United Kingdom

**Are you a skilled Arrears Specialist looking to rise to a new challenge?** · Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in **Uxbridge**. · You will be wo ...
Arrears Specialist

3 weeks ago

Pepper Advantage Uxbridge, United Kingdom

**Are you a skilled Arrears** **Specialist looking to rise to a new challenge?** · Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in **Uxbridge, London.** · ** ...
Arrears and Collections Specialist

1 day ago

CCR Recruitment & Selection Croydon, United Kingdom

**Arearrs and Collections Specialist** · **Location: Croydon after probation period you are offered remote / hybrid working** · **Must be able to start early January 2023** · **Salary**: Up to £24,000 DOE plus monthly bonuses and benefits package · Your role as an Arrears and Col ...
Mortgage Arrears Specialist

3 weeks ago

Pepper UK Uxbridge, United Kingdom

**Are you a skilled Mortgage Arrears Specialist looking to rise to a new challenge?** · Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Mortgage Arrears Specialists to join our dynamic and growing team in **Uxbridge** ...
Trainee Arrears Specialist

3 weeks ago

Pepper Advantage Uxbridge, United Kingdom

Are you looking to rise to a new challenge in a new industry? Ready for a new career or embarking on your first career? Join us at Pepper Advantage · Shortlisted applicants will be invited to **Interview Days**, held in our Uxbridge office, in **July.** · **The Academy will comme ...
Mortgage Arrears Specialist

1 week ago

Pepper Advantage Uxbridge, United Kingdom

**Are you a skilled Mortgage Arrears** **Specialist looking to rise to a new challenge?** · Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Mortgage Arrears Specialists to join our dynamic and growing team in **Uxbrid ...
Mortgage Arrears Specialist

2 weeks ago

Metro Bank Plc United Kingdom

We have been awarded the "" At Metro Bank, people come first – is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a and to find the very best person for the job, we always look across a ...
Arrears and Litigation Specialist

3 weeks ago

Stellar Select United Kingdom

Job Title : Arrears and Litigation Specialist · Location: Skipton Hybrid Office based once a fortnight · Salary: Up to 33,000 · Benefits: · 25 days holiday plus public holidays · Private medical insurance · Salary Sacrifice Pension matched up to 8% · Season tickets Loans ...
Mortgage Arrears/litigation Specialist

2 weeks ago

The Recruiters Room Maidenhead, United Kingdom

**PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 27TH MARCH 2023 WITH NO FLEXIBILITY** · Our client is looking for a number of highly experienced Collections Specialists to join their business on a permanent, remote working basis. · **The successful applicant will have the follow ...
Lead Mortgage Arrears Specialist

1 week ago

MetroBank London, United Kingdom Permanent

Lead Mortgage Arrears Specialist · Team Mortgages, Operations · Location Leicester Office · County Leicestershire · Ref # 21439 · Closing Date 17-May-2024 · We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing ...
Lead Mortgage Arrears Specialist

3 weeks ago

Metro Bank Plc United Kingdom

We have been awarded the "" At Metro Bank, people come first – is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a and to find the very best person for the job, we always look across a ...
Arrears Specialist

2 weeks ago

Pepper Advantage Uxbridge, Greater London, United Kingdom

Are you a skilled Arrears Specialist looking to rise to a new challenge? · Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. · Pepper Advantage is one of the leading loan servicing companies in the UK, and ...
Arrears Specialist

3 weeks ago

Pepper Advantage Uxbridge, Greater London, United Kingdom

Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Uxbridge, London.We are looking for c ...
Arrears Specialist

1 week ago

Pepper Advantage Uxbridge, Greater London, United Kingdom £33,000

Job Description · Are you a skilled Arrears Specialist looking to rise to a new challenge? · Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Uxbridge, Lon ...
Arrears Specialist

2 weeks ago

Pepper Advantage Uxbridge, United Kingdom

Job Description · Are you a skilled ArrearsSpecialist looking to rise to a new challenge? · Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Uxbridge, London ...
Arrears Specialist

5 days ago

Pepper Advantage Uxbridge, Greater London, United Kingdom £33,000

Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Uxbridge, London.We are looking for c ...

Mortgage Arrears Specialist - United Kingdom - Ultimate Banking

Description

Arrears Specialist