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Support Engineer - Blackburn, West Lothian, United Kingdom - Chassam Recruitment Limited.
Description
Service Desk Engineer, 1st Line/2 nd Line, Blackburn, £23,000Chassam Recruitment are currently looking to recruit for a Service Desk Engineer for a leading company based in Blackburn.
This is an exciting position where you will be working as a part of a busy team providing 1 st and 2 nd line Service Desk Support.
You will be responding to telephone calls and emails, solving problems at all levels including simple password resets to more complex issues that require remote access.
You will be using Service Desk software in order to document the interaction with customers from first contact to resolution.
Remote Access support toolsMicrosoft Software
Networking principles
Computer Hardware
This role does require someone who can drive and also someone who is happy to work shift patterns.
To apply, please send your CV ASAP for the attention of Vicki Roth. This is a fantastic opportunity for someone who wants to develop their Service Desk skills.
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