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    Assistant Field Operations Manager - Chester, Cheshire, United Kingdom - VIP Petcare

    VIP Petcare
    VIP Petcare Chester, Cheshire, United Kingdom

    1 week ago

    Default job background
    Description

    PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

    We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

    Great company culture

    • Full time employee benefits include:
    • Medical, Dental, Vision
    • Flex Spending Account
    • Company Paid Life Insurance
    • Employee Assistance Program (EAP)
    • 8 Paid Holidays, 2 Personal Days and PTO
    • Short and Long Term Disability Insurance

    The Assistant Field Operations Manager is responsible for all aspects of operations and oversight of the field office and clinics.

    Management of all field office operational issues to include administrative, facilities, and inventory

    • Assist in recruiting, hiring, training, disciplining and evaluating location's staff
    • Manage office and clinics as directed
    • Establish, build and maintain relationships with host location staff and animal outreach groups within the field office oversight
    • Communicate regularly with Field Operations Manager to ensure consistency in how services are being provided to pet parents and that operational P&Ps are being executed
    • Collaborate with Field Operations Manager on business opportunities pertaining to partner locations
    • Live our competencies and reinforce our brand promise with our partners, pet parents and team members
    • Travel to include: community clinics, as needed to effectively drive the business
    • Travel to headquarters or other field offices to participate in business initiatives pertaining to field operations
    • Support and participate in weeknight and weekend clinics as well as working on rigs
    Valid Driver's License required

    • Operations management implementing best practices
    • Knowledge of business and management principles
    • Knowledge of principles and processes for providing customer service
    • Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary
    • Work for prolonged periods of time in the field, including 12-14 hours days on occasion
    • Schedule includes weekends, with occasional overnight and holiday work
    • Some outdoor clinic work and activities may be necessary
    Ability to travel up to 20% of time
    Post-secondary degree in business administration, management or operations preferred but not required
    Computer Skills
    o Microsoft Office
    o Time and Attendance/HR Software
    o Scheduling Database

    Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.


    • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
    • All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status, or any other applicable characteristics protected by applicable federal, state, or local law.
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