Jobs
>
Milton Keynes

    Part Time Telephone Receptionist - Milton Keynes, Buckinghamshire, United Kingdom - Pick for Britain

    Pick for Britain
    Pick for Britain Milton Keynes, Buckinghamshire, United Kingdom

    3 weeks ago

    Default job background
    Part time
    Description
    To provide reception services for Guests to contribute to an overall exceptional experience.


    Role Competencies:

    Planning Timescales:

    • To work within a team to deliver the day-to-day operational needs of the Hotel Reception

    Decision Making:

    • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.

    Impact and Influence:

    • Achieve positive outcomes from Guest queries in a timely and efficient manner.
    • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general knowledge necessary to perform daily duties.

    Skill Level:

    • Use all company systems to maximize the hotel operational efficiency and guest satisfaction.

    Communication:

    • To handle all telephone calls, including external and internal for in-house guests, enquiries, and other departments
    • To respond to customer feedbacks and follow escalation process.
    • To carry out calls to VIP's staying in the hotel to check on guest satisfaction.
    • To record and report maintenance and security issues, raised by guests or employees, and follow up where appropriate.
    • To record and process lost property and follow up where appropriate.

    Budget Management:

    • Understand own accountability and how own actions effect costs within the business.

    Lead and Develop:

    • To support colleagues where required.

    Operating Parameters:

    • To meet and exceed guest expectations through consistent delivery of service levels in line with brand requirements.
    • To be the main point of contact for Guests dealing efficiently with any requests, enquiries, and any complaints
    • To welcome (check in) all arriving guests to the required minimum standard.
    • To bid farewell (check out) all departing guests to the required minimum standard.
    • Attend appropriate training courses when required.
    • Any other reasonable request as required by the business.
    Essential Job Criteria


    • Have the ability to work as part of a team and on own initiative.
    • Have excellent personal presentation and verbal communication and listening skills.
    • Have a passion for delivering exceptional customer service with a 'can do' attitude.
    • Be flexible, motivated, and committed.
    • IT skills
    Desirable Job Criteria


    • Previous hotel reception experience.
    • Experience in a customer service environment.
    • Previous experience of cash handling.

    Safeguarding - We are committed to safeguarding and protecting children and young people (CYP) and at-risk Adults (ARA) Our expectation is that you will fully accept your responsibility for the safety and welfare of all CYP and ARA by being fully conversant with all our safeguarding policies and reporting anything that does not appear to be correct.

    The post maybe subject to an enhanced DBS check and yearly self-declarations.

    Equality and Diversity – must be able to demonstrate that equality, diversity and inclusion will be maintained and developed across all programmes and areas of the business.

    #J-18808-Ljbffr
  • KPI People

    Telephone Receptionist

    3 weeks ago

    KPI People Bedford, United Kingdom

    **Telephone Receptionist - Bedford -** · **£ £12.50 per hour-** · **Weekly Pay -** · **Flexible Contract Length -** · Our client, a busy Franchised Car Dealership in Bedford are looking for an experienced Telephone Receptionist / Telephonist to join them on a temporary basis. · * ...

  • Biz Virtual t/as Telephone-Answering

    Telephone Receptionist

    3 weeks ago

    Biz Virtual t/as Telephone-Answering Luton, United Kingdom

    **Telephone-Answering **are currently looking for a **Telephone Receptionist & Inbound Call Handler **to join our team based in **Luton**. We have **one position available Monday to Friday, covering either part time hours of 12.30pm to 5.30pm (25 hours per week) or full time hour ...

  • Medical Research Network

    Part Time Telephone Receptionist

    3 weeks ago

    Medical Research Network Milton Keynes, Buckinghamshire, United Kingdom Part time

    Medical Research Network is an innovative market-leader of patient and site-centric solutions and clinical trial delivery. Through our integrated in-home, at-site and digital trial solutions, we allow the medical research community to create more flexible, efficient, and accessib ...

  • The Venues Collection

    Part Time Telephone Receptionist

    3 weeks ago

    The Venues Collection Milton Keynes, Buckinghamshire, United Kingdom Part time

    We're currently recruiting a friendly Receptionist to provide first-class reception service for The Venues Collection on a permanent casual basis. · We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not ...

  • Away Resorts Ltd

    Part Time Telephone Receptionist

    4 weeks ago

    Away Resorts Ltd Hemel Hempstead, Hertfordshire, United Kingdom Part time

    Hours of Work : 40 hours per week - weekends required · Location : Cleethorpes Pearl Holiday Park · Role : Maintenance · Location: East Fleet Farm, Dorset DT3 4DW · 44 per hour - Paid weekly · East Fleet Farm has a unique location on the shores of the Fleet Lagoon in the peac ...

  • Bridgehouseabingdon

    Part Time Telephone Receptionist

    2 weeks ago

    Bridgehouseabingdon Hemel Hempstead, Hertfordshire, United Kingdom Part time

    The following content displays a map of the jobs location - Hemel Hempstead · ~Comprehensive Training and Career Development · ~Cycle to work scheme · ~Dedicated mental health champion · As our receptionist you will meet, greet and sign in all visitors to the home. You'll be ...

  • SOMA HOUSE

    Part Time Telephone Receptionist

    3 weeks ago

    SOMA HOUSE High Wycombe, Buckinghamshire, United Kingdom Part time

    Soma House a premier Wellness and Recovery Centre on the verge of opening its doors and is now actively seeking dedicated individuals to be part of out team. We specialise in promoting holistic wellness and recovery, offering cutting edge treatments and services. · Comprehensive ...

  • 0101 Ramsay Health Care UK Operations Ltd

    Part Time Telephone Receptionist

    3 weeks ago

    0101 Ramsay Health Care UK Operations Ltd Banbury, Oxfordshire, United Kingdom Part time

    The Cherwell Hospital, Banbury · 5 hours per week, part time - 06:30 - 12:00 Mon-Fri · Saturday overtime available · Salary: Depending on experience + Benefits · The Cherwell Hospital is located in Banbury, Oxfordshire. The hospital has been designed to combine an exceptional ...

  • Eiffage Kier

    Part Time Telephone Receptionist

    3 weeks ago

    Eiffage Kier Oxford, Oxfordshire, United Kingdom Part time

    EKFB is proud to have been appointed by HS2 to deliver civil engineering works across an 80km section of the new high speed rail link between the Chiltern Tunnel and Long Itchington Wood. · We are recruiting for an experienced and motivated individual to provide an effective fro ...

  • SOMA HOUSE

    Part Time Telephone Receptionist

    3 weeks ago

    SOMA HOUSE High Wycombe, Buckinghamshire, United Kingdom Part time

    Join our Team:Soma House a premier Wellness and Recovery Centre on the verge of opening its doors and is now actively seeking dedicated individuals to be part of out team. We specialise in promoting holistic wellness and recovery, offering cutting edge treatments and services.Com ...

  • Dental Specialists MK

    Dental Receptionist

    3 weeks ago

    Dental Specialists MK Milton Keynes, United Kingdom Part time

    Dental Specialists MK based in Bletchley is a Private Specialist Dental Practice specialising in Dental Implants, Gum treatment, Endodontics, Oral Surgery and Orthodontics (Braces). · **Hours of work** : 2pm until 6pm Monday to Friday and occasional Saturdays · As a Dental Recept ...

  • Walnut Tree Health Centre

    Receptionist

    2 weeks ago

    Walnut Tree Health Centre Milton Keynes, United Kingdom

    Walnut Tree Health Centre in Milton Keynes is recruiting for a receptionist to work20 hours a week (Monday to Friday 8.00 am to 12.00 pm).Responsibilities will include: Greeting patients, routing patients through appointment system Booking appointments at desk and on telephone De ...

  • The Smartlist

    Medical Receptionists

    2 weeks ago

    The Smartlist Milton Keynes, United Kingdom

    **Medical Receptionists** · **Are you looking for part time work?** · **Do you have excellent customer service skills and are looking for your next challenge?** · Our client is a busy Health Centre in Stantonbury and they are looking for a Medical Receptionist. · This is a part t ...

  • Extra Care

    Receptionist Part Time

    2 weeks ago

    Extra Care Milton Keynes, United Kingdom Part time

    **We're looking for a people person with excellent organisation and customer service skills to join us at Shenley Wood Retirement Village, as a part time receptionist.** · - **You will be working 2 days per week (15 hours) on a Thursday and Friday** · We currently have a fantasti ...

  • 1st Choice Recruitment

    Medical Receptionist

    2 weeks ago

    1st Choice Recruitment Milton Keynes, United Kingdom

    Medical Receptionist · - Part time · We are recruiting for a Part Time Receptionist/ Call handler to join a Milton Keynes based surgery. The role will require you to be predominantly on the phones and booking appointments for patients. · Hours: Monday to Friday · Varied shifts of ...

  • The ExtraCare Charitable Trust

    Receptionist Part Time

    2 weeks ago

    The ExtraCare Charitable Trust Milton Keynes, United Kingdom Part time

    Milton Keynes, Buckinghamshire, United Kingdom, MK5 6LB · £ £12.60 per hour · Permanent · - Part time · Posted: Wednesday, April 17, 2024 · Closing: Wednesday, May 29, 2024 · PTRECSHEN170424KH · We're looking for a people person with excellent organisation and customer service sk ...

  • Talent Jam

    Receptionist/administrator

    3 weeks ago

    Talent Jam Milton Keynes, United Kingdom

    **Temporary Receptionist Administrator - Milton Keynes** · My client is one of the UK's leading providers of flexible business space. They require a temporary Receptionist / Administrator for their offices in Milton Keynes. · They are seeking a Receptionist Administrator for the ...

  • Country Court

    Receptionist -weekends

    3 weeks ago

    Country Court Milton Keynes, United Kingdom

    **Weekend Receptionist - Required at Lakeview Lodge in Newton Leys, Milton Keynes, Part of the Country Court Family** · **Hours:15 Hours each weekend (Working every weekend ** · Lakeview Lodge, situated on the edge of Newton Leys, Milton Keynes provides family-value led residenti ...

  • 1st Choice Recruitment

    Medical Receptionist

    3 weeks ago

    1st Choice Recruitment Milton Keynes, United Kingdom

    Position: Medical Receptionist · - Part time · Hours: · 12:30pm-6:30pm Monday to Friday · **Salary**: £10.00 ph will rise to £10.50ph in April 2023 · The job will involve... · - Booking appointments for patients with the required professional · - Using SystemOne (no experience re ...

  • The Grove Surgery

    Receptionist

    2 weeks ago

    The Grove Surgery Milton Keynes, United Kingdom

    **JOB TITLE**: RECEPTIONIST REPORTS TO: Patient Services Manager HOURS: 30.00 hours per week Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to ...