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    Team Leader - Cumbria, United Kingdom - Victim Support

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    Fixed Term
    Description

    Team Leader - IDVA

    We have a rare opportunity for a Team Leader for our Turning the Spotlight Perpetrator Service in Cumbria, working 37.5 hours a week to cover maternity leave until March 2025.

    Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

    Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

    If yes, then we'd love to hear from you...

    County/Borough Cumbria Office location Home based Full time/Part time Full time Hours per week 37.5 Work schedule Monday - Friday Basic Salary £31,110 per annum Allowances Home Working,Travel expenses Contract type Fixed Term DBS required? Yes End date (if fixed term) 31/03/25 Police vetting required? Yes Closing Date 26/05/2024 Ref No 5558

    What we offer:

    At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression
  • About the role

    This tole is based in Cumbria. Turning the Spotlight is a busy service supporting families experiencing domestic abuse including perpetrators. You will manage case workers and facilitators in our dedicated healthy relationships programme.

    As a Team Leader you will:

  • provide leadership, advice and guidance to your team
  • monitor the progress & quality of support delivered to service users
  • develop your team, addressing any individual development/performance needs, setting both individual & team objectives & undertaking annual appraisals
  • provide safeguarding advice & guidance as required
  • promote effective communication channels including coordinating & facilitating regular team meetings, sharing feedback & highlighting best practice
  • manage external project specific work & relationships as required
  • You will need:

  • Experience of managing & supporting a team; including performance management, one to ones and staff development
  • Experience of supporting victims and vulnerable people
  • Knowledge of confidentiality and data protection requirements
  • To be able to work without direct supervision, prioritising effectively to deal with competing demands
  • Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
  • Experience of delivering behaviour change programmes to perpetrators of domestic abuse & those at risk of becoming perpetrators

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