- Analytical Skills, Technical Support, and Troubleshooting
- Customer Support and Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to work well under pressure
- Strong problem-solving abilities
- Experience in the telecommunications industry is a plus
- Knowledge of VoIP technologies and protocols is a plus
- Salary: £ £40000 depending on experience
- Free internet for your home
- 25 Days holiday (Increases by one day every year you work for Voicehost) + Bank Holidays
-
IT Support Analyst
4 weeks ago
ClearCourse Norwich, United KingdomCompany description: · Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business. · Since our inception in 2018, we've acquired software and services companies at a rate of more than one a month, s ...
-
Technical Support Analyst
1 week ago
CTS Norwich, United KingdomTiger Eye specialises in implementing andsupporting Enterprise Content Management (ECM) solutions in theLegal Banking Professional Services and other markets. As proudpartners of iManage for over fifteen years we specialise inDocument and Email Management with our work predominan ...
-
Technical Support Analyst
4 weeks ago
VoiceHost Limited Norwich, United KingdomJob Description · Company Description · VoiceHost Limited is the UK's leading provider of SIP and Hosted VoIP solutions for businesses. Our fully proprietary platform offers a reliable and affordable alternative to Traditional Communications. Since starting in 2006, we have devel ...
-
Technical Support Analyst
3 weeks ago
VoiceHost Limited Norwich, United KingdomCompany Description · VoiceHost Limited is the leading provider of SIP and Hosted VoIP solutions for businesses in the UK. Our fully proprietary platform offers a reliable and affordable alternative to Traditional Communications. Since our establishment in 2006, we have focused o ...
-
Technical Support Analyst
4 weeks ago
VoiceHost Limited Norwich, Norfolk, United KingdomCompany DescriptionVoiceHost Limited is the UK's leading provider of SIP and Hosted VoIP solutions for businesses. Our fully proprietary platform offers a reliable and affordable alternative to Traditional Communications. Since starting in 2006, we have developed an intuitive and ...
-
Client Support Analyst
1 day ago
Specialist Financial Recruitment Limited Norwich, United KingdomAn opportunity has arisen for a Client Support Analyst to join a growing business on a mission to disrupt financial planning and wealth management technology and to become the leading FinTech provider within the industry, offering the best support. · You will be joining the team ...
-
IT Support Analyst Hybrid Working
3 weeks ago
VoiceHost Limited Norwich, Norfolk, United KingdomOur fully proprietary platform offers a reliable and affordable alternative to Traditional Communications. Since starting in 2006, we have developed an intuitive and cost-saving VoIP service that allows customers to build their own Hosted PBX with minimal external support. Our ra ...
-
1st and 2nd Line Support Analyst
1 week ago
Service Service Employment Agency Limited Norwich, Norfolk, United Kingdom £21,000 - £24,500An opportunity has arisen for a 1st/2nd Line Support Analyst to join an industry-leading and well-established Norwich city centre business. · Self-motivation and a natural flair and ability in I.T. are key requirements for this role and would be ideal for someone with 1-2 years ...
-
Business Analyst
2 weeks ago
Reed Accountancy Norwich, United Kingdom**Business Analyst - c£26,000 - £32,000 Per Annum - Norwich - Full-Time** · **Reed Accountancy and Finance** are proud to be working with a forward-thinking research centre in the Norwich area seeking a **Business Analyst**to join their finance department · The Finance Team is re ...
-
Senior Demand Planner
2 weeks ago
Butler Ross Norwich, United KingdomSenior Demand Planner · Butler Ross have a fantastic opportunity for a Senior Demand Planner to join a industry leading FMCG company based in Norwich, this company have over a dozen well renowned and loved brands but this role will be focusing on two of their brands specifically. ...
-
Business Analyst
2 weeks ago
Reed Finance Norwich, United Kingdom**Reed Accountancy and Finance** are proud to be working with a Norwich based service provider who are looking for a fully qualified **Finance Business Analyst** who will be integral to the delivery of financial and operational models and information. The post is offering hybrid ...
-
IT Service Desk Analyst
3 weeks ago
RaptorTech Recruitment Ltd Norwich, United KingdomThis is a new vacancy for an IT Service Desk analyst to work for a supportive and successful business just outside of Norwich. · If you are looking for your first role in IT, have good IT troubleshooting skills and the hunger to learn then this could be a great opportunity for yo ...
-
Business Intelligence Analyst
3 weeks ago
Pure Resourcing Solutions Norwich, United KingdomWe are delighted to be working with a highly respected service provider, looking for a Business Intelligence Analyst to join their financial team. They are looking for a developer with strong experience using SQL and PowerBI, to support their growing team,offering a great leaders ...
-
Business Analyst
3 weeks ago
Atkinson Moss Norwich, United KingdomAtkinson Moss is delighted to be supporting our client in their search for a Business Analyst. This role will be integral in supporting business change by providing relevant management information and will support effective decision within Finance. The rolewill be delivering fina ...
-
SAP B1 Analyst Earning Up to
2 weeks ago
Henley Morgan Norfolk, United KingdomWe are currently recruiting for a SAP B1 Analyst to join the team of an expanding and growing End User company to manage their internal SAP B1 system. · Your responsibilities will include: · - Improve and drive use of SAP B1 within the company · - Managing Support team and extern ...
-
Networks and Events Officer
2 weeks ago
Voluntary Norfolk Norwich, United Kingdom**About the Role**: · This role coordinates the Voluntary Norfolk Network, a free network for anyone involved in the running of local VCSE organisations. The Network shares resources and key updates, and aims to connect individuals working across the county. The Networks & Events ...
-
Implementation Analyst
2 weeks ago
Verisk Norwich, United KingdomTo work collaboratively with internal and external stakeholders/customers to understand the business requirements for configurations and implementation. This includes gathering the information required to inform and prepare user stories. · - To work as an integral part of the int ...
-
BI Engineer 0394
3 weeks ago
Pure Resourcing Solutions Norwich, United KingdomWe are delighted to be working with an award-winning property business who are looking for a BI Engineer to join their team. This hybrid role offers a great opportunity to work within a highly respected industry and support the growth and maintenance oftheir Data Warehouse, enabl ...
-
Database Administrator
3 weeks ago
Optimum Patient Care Norwich, United KingdomDoes supporting world-class research and improving lives of patients excite you? Optimum Patient Care (OPC) is looking for a highly motivated and proficient Database Administrator. · You will be part of our Database Team, providing administration and support to an ever-growing es ...
-
Graduate Database Administrator
3 weeks ago
Optimum Patient Care Global Norwich, United Kingdom**Graduate Database Administrator - **Hybrid working** · Does supporting world-class research and improving lives of patients excite you? Optimum Patient Care (OPC) is looking for a highly motivated and proficient Graduate Database Administrator. · You will be part of our Databas ...
Technical Support Analyst - Norwich, United Kingdom - VoiceHost Limited
Description
Job Description
Company Description
VoiceHost Limited is the leading provider of SIP and Hosted VoIP solutions for businesses in the UK. Our fully proprietary platform offers a reliable and affordable alternative to Traditional Communications. Since our establishment in 2006, we have focused on developing an intuitive and cost-saving VoIP service that allows customers to build their own Hosted PBX with minimal external support. Over the years, we have expanded our product range and services, while maintaining our commitment to providing functionality without substantial upfront costs.
Role Description
This is a full-time on-site role as a Technical Support Analyst at VoiceHost Limited, located in Norwich. The Technical Support Analyst will be responsible for providing technical support to customers, troubleshooting issues, and ensuring customer satisfaction. The day-to-day tasks include handling customer inquiries, diagnosing and resolving technical problems, and providing guidance on product usage and features. The Technical Support Analyst will also collaborate with the development team to identify and report bugs or system issues.
Qualifications
Benefits