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    HVAC Service Manager - Derby, United Kingdom - Orbital Recruitment

    Orbital Recruitment
    Orbital Recruitment Derby, United Kingdom

    2 days ago

    Default job background
    Permanent, Full time
    Description

    Role Overview:
    We are seeking a dynamic Service Manager to oversee the service and maintenance operations of our Derby-based team.

    This role is ideal for someone with a strong background in HVAC, air conditioning, and refrigeration, who thrives in leadership positions and is dedicated to excellence in customer service.


    Key Responsibilities:

    • Manage the daily operations of the service and maintenance department, ensuring efficiency and effectiveness in all tasks.
    • Handle the scheduling and execution of both reactive and planned maintenance visits, achieving high levels of client satisfaction.
    • Directly manage the department's budget and financial objectives, with a focus on growth and client retention.
    • Lead a team of talented engineers and support staff, fostering a productive work environment and overseeing recruitment and training initiatives.

    Candidate Requirements:

    • Extensive experience as a skilled engineer in refrigeration and air conditioning is essential.
    • Experience in a leadership or supervisory role is advantageous, suitable for a senior engineer looking to step into management.
    • Driven and self-motivated with a strategic approach to work.
    • In-depth knowledge of service and maintenance protocols for air conditioning and refrigeration systems.
    • Strong organizational skills with proficiency in Microsoft Office and familiarity with database management.
    • Outstanding decision-making and planning capabilities, adept at managing time and prioritizing tasks under pressure.
    • A strong focus on customer service excellence.

    Benefits:

    • A rewarding salary package with performance-based bonuses.
    * 25 vacation days per year plus public holidays, with additional accrual based on length of service.


    • Comprehensive pension plan.
    • Company-provided vehicle.

    Ideal Candidate Background:
    You may have previously worked as a Mobile Service Engineer, Electrical Maintenance Engineer, Field Service Technician, or in any role requiring expertise in technical maintenance and customer-oriented service in the HVAC industry
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