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    Business Support - United Kingdom - Das Group

    Das Group
    Das Group United Kingdom

    5 days ago

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    Description

    AS UK Group are looking for a Business Support Administrator our friendly and supportive Claims Department in our Bedwas office. Our Cl aims D epartment is at the heart of our market-leading legal expenses insurance provision, and we are looking for individualswho have a passion for providing an excellent service to our customers and business partners. We offer the opportunity of flexible working, with most of our colleagues working from home at least part of the week, and enjoy the comprehensive benefits package we have to offer. The team culture is supportive and focussed on developing one another.

    The successful candidate will look to provide excellent customer service and administration support to the business. In this role, you can expect to:

    • Provide administrative assistance to the department to ensure work is processed to the appropriate quality standard in a timely manner as and when required.
    • Ensure all communication with our customers, colleagues, suppliers or re gulatory stakeholders is dealt with in a clear, concise and honest manner whilst ensuring that it remain sensitive and empathic to the customers, suppliers and businesses partner's needs.
    • Correspond with customers via telephone and email efficiently
    We are keen to hear from candidates that have the ability to communicate at all levels and build relationships with customers, business partners and colleagues. Ideally, you will work well under pressure and adapt to change and you'll also be able to demonstrate empathy whilst remaining resilient. Previous experience working within an office environment is not a pre-requisite, and we would welcome applicants who are at the beginning of their careers but it would be highly advantageous to have some experience in a customer facing role.
    As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:

    25 days holiday with the option to buy up to a further 5 days
    Competitive salary
    Company pension scheme with the option to increase contributions
    The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
    Progressive career pathway and development opportunities

    Our hours are 9-5 Monday to Friday, with no evenings or weekends. We are also open to considering compressed working hours, so please do apply if this would suit you.
    If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above. #J-18808-Ljbffr
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