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    Enterprise Applications Resource Manager - United Kingdom - Swissport

    Swissport
    Swissport United Kingdom

    2 weeks ago

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    Description
    About Swissport At Swissport, we don't just handle ground services – we redefine the aviation experience.

    With our roots deeply embedded in the tradition of Swiss excellence, our headquarters in Zurich symbolize our commitment to quality, precision, and unparalleled service.

    As the world's leading ground handler, we set the standard for excellence in passenger handling, cargo logistics, fuelling, and executive lounges.

    With an extensive global network spanning over 300 airports across six continents, and a team of over 65,000 passionate professionals, Swissport is the driving force behind seamless travel experiences worldwide.

    Your role will provide support and analysis across multiple programmes and business support activities for the Enterprise Applications team.

    Creation and Management of the resource planning across Finance and HR.
    Liaising with the Project Management teams on the inflight projects ensuring resources and balanced correctly.

    The role requires a combination of strategic planning, analytical thinking, and strong communication skills to effectively manage resources and support the successful delivery of Enterprise Applications tasks.

    Creation and maintenance of all non-project reports, plans and documentation.

    Ensure consistent delivery practice is applied across the team and present new ideas so that delivery is continually improved.

    Own the documentation repository which will include amongst others the IT Business Continuity plans, ITGC, Application Register and ensure they are up to date.

    Working with the learning team to producing appropriate training for the applications.
    Coduct capacity planning exercises to forecast resource demand and identify potential bottlenecks or resource constraints.
    Resource support for Projects
    Define the process for co-ordinating resources between BAU and projects, including those managed outside IT such as Transformation.
    Work with the individual project managers to resolve issues with the resource limitations.
    Develop and manage processes for the effective delivery of future activity as required, including legislative and corporate changes.

    Chief Information Security Officer
    IT Service Manager – Finance and Procurement
    Fellow IT employees

    Ability to focus on the delivery of outcomes, can work under pressure, respond quickly to changing circumstances and tight deadlines.

    Fluency in another language is an advantage (preferably Spanish or German)
    Project Co-ordination skills
    Experience of enterprise applications in Finance, HR and Payroll
    Microsoft Office suite skills
    Appropriate IT/Project Management/Delivery Qualifications and experience

    Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

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