- Promptly respond to and manage incidents, minimising impact on operations.
- Collaborate with cross-functional teams to coordinate incident resolution efforts.
- Conduct post-incident reviews to identify root causes and implement preventive measures.
- Develop and maintain incident process plans, ensuring readiness for unforeseen events.
- Serve as a point of contact for communication during critical incidents.
- 3 years of incident management experience.
- Strong customer service background.
- Excellent knowledge of request management
- Global experience.
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Incident Manager
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Major Incident Manager
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Major Incident Manager
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Major Incident Manager
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Major Incident Manager
1 week ago
Sportingtech London, United KingdomJob Description · Job Overview: · · Sportingtech is seeking a dedicated and experienced Major Incident Manager with a strong aptitude for command and coordination. This role is crucial for efficiently managing and resolving major incidents to minimise service impact and maintai ...
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Senior Incident Manager
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Computappoint London, United KingdomSenior Incident Manager · Hybrid – 3 days per week onsite · London, W1S 1FE · The Client · This is a great opportunity to join a globally operating trading organisation. They are committed to responsible business practices and believe that the supply of energy and raw materials i ...
Incident Manager - London, United Kingdom - La Fosse
Description
Keen to join a prestigious education firm as their incident manager? You'll be landing a greenfield environment where you will have the opportunity to implement processes, ways of working and mature the two functions globally. This is a brand new and fast paced role where you will develop and mature processes and also look after requests.
Location: London (1 day a week onsite)
Remuneration: up to £60k + benefits
Your role as Incident Manager:
Ideally to be successful you will have:
Sound like you? Please apply directly for more detail