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Warrington

    ICT Operations Analyst - Warrington, Cheshire, United Kingdom - InfoSec People Ltd

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    Full time
    Description

    Job Post:

    IT

    Operations Analyst Location:
    Type: Full-Time

    We are working with a forward-thinking and innovative company based in Warrington, that is seeking an
    ITOperations Analyst.

    This position is with a prominent and progressive technology company located in Daresbury. The chosen candidate will play a pivotal role in the company's internal Operations/Desktop team, providing vital support and expertise.

    The
    IToperations Analyst will engage in diverse tasks involving platforms such as Salesforce, Microsoft Dynamics Business Central, AWS, and a range of Microsoft desktop products.

    Assisting in the development and implementation of an ITIL-based Internal I.Conducting root cause analyses and patch management.

    • Overseeing
      ITasset inventory and maintaining the endpoint device estate.
    • Performing general Microsoft 365 administration and related tasks.
    • Acting as a key point of contact on the
      ITservice desk, offering first-line support.
    Proficiency in AWS, Azure, and managing incidents through ticketing systems.

    • Familiarity with Microsoft 365 administration and Windows 10/11.
    • ITIL certification is beneficial, along with a basic understanding of networking.
    • Experience or certifications in MDM, Apple, and Android device management are highly valued.
    Eager to take on a rewarding and challenging role in
    IToperations?


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