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    Director of Performance and Planning - United Kingdom - Troon International

    Troon International
    Troon International United Kingdom

    1 week ago

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    Description
    With the expansive growth of Troon, we are compiling qualified candidates for ongoing business development for elite clients.

    We are hiring smiling team members who are interested in building a career in the prestigious private club industry who enjoy working in an environment with a high level of RESPECT between; The Director of Food & Beverage and or Executive Chef will curate and foster the inclusive and stylized culture that allows the team to consistently exceed member and guest experiences through an outstanding food and beverage operation.

    They are a true professional who can impart detailed knowledge of our menus, wines, and cocktail lists with staff and members and guests alike.

    They are meticulous when it comes to pre-shift preparation/meetings, dining room and bar setup, inventories, and training.

    Exclusive, members-only private clubs in Greater Tucson, Arizona, where only the best food, finest cocktails and on-point service is delivered.

    Joining our team not only provides you with unparalleled career opportunities, but it is also the place where you will connect and be surrounded by other talented hospitality people like yourself, working together to create memorable dining experiences for our members.

    Performance bonus potential (up to 10% of base compensation)
    ~ A nnual accrual of 120 hours Paid Time Off (PTO) per Troon handbook
    ~ H ealth/dental/vision/life insurance available, per Troon handbook
    ~401K retirement plan, with matching, per Troon handbook

    Maintains and fosters relationships with vendors and third party contractors
    ~ Assists in the completion of all month end inventories to include the kitchen, bars and supplies
    ~ Assists with budget development, cost analysis, and financial reporting
    ~ Assists in the marketing of the private dining club, both internal and external
    ~ Assists in the managing of front-line associates cooks, stewards, food servers and bartenders
    ~ Promotes and implements all Troon food and beverage standards, procedures and policies
    ~ Assists and leads interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, communicates opportunities, praise, progressive performance documentations of all food servers and bartenders; addressing complaints and resolving issues
    ~ Manages department members that may include, but is not limited to: cooks, stewards, food servers and bartenders and any other food and beverage service personnel
    ~ Assures that effective orientation and training are given to each new associate
    ~ Develops ongoing training programs and tests for comprehension
    ~ Incorporates safe work practices in job performance
    ~Field related education or 3 to 5 years of related experience and/or training; Often works in wet or humid conditions (non-weather), near moving mechanical parts, near fumes or airborne particles, with toxic or caustic chemicals and in extreme heat or cold (non-weather). Work area includes an outdoor "dining boat" area, which at times is cold, hot, wet, windy, and rainy.
    Food Safety and Applicable Sanitation Training, Alcohol Awareness Training
    Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)
    Must meet state age requirements for handling alcoholic beverages
    Working knowledge of wine, spirits and regional cuisines
    Strong problem analysis and problem resolution skills
    Strong multi-tasking, organizational and time management skills to ensure a quick response to member and guest needs.
    High level of active listening skills and strong member/guest service skills which includes the ability to resolve issues/complaints with tact and diplomacy
    Strong leadership and people management skills
    Ability to create high performance teams and to be a strong team player
    Organizational development abilities with a strong focus on individual and team advancement
    Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook
    Ability to maintain effective financial accountability to the company and to the ownership
    Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back office systems of a hospitality/food service environment
    Working knowledge of food and beverage service equipment and current trends.
    Exceptional personal hygiene and positive representation of the organization to Troon associates, members, guests and vendors
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